Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day.At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Blindster.com (blindster.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 368 reviews with 5 stars · Clear filters
Great product. Great price. So happy!!!!
By Leslie V.
Response from Blindster.com· Jan 12, 2026
Leslie, thank you for the 5 stars! We’re thrilled to hear you’re so happy with your shades and felt you received a great product at a great price. We appreciate your support!
Fast and accurate I took advantage of the guarantee after getting the measurements wrong and blindster took care of me! Definitely using them again.
By Steve G.
Response from Blindster.com· Jan 8, 2026
Thank you for the 5-star review, Steve! We’re glad our Fit or Free Guarantee was able to help after the measurement mix-up. We look forward to helping you again!
They were easy to install and look and function beautifully- we love them!
By Lara B.
Response from Blindster.com· Jan 8, 2026
Lara, thanks for the wonderful review! We’re happy to hear installation was a breeze and that the blinds both look great and work perfectly. It’s awesome to know you love them!
Very well made Looks great
By Peter M.
Response from Blindster.com· Jan 8, 2026
Thanks, Peter! We really appreciate the 5 stars. We’re glad you’re enjoying the quality and love how it looks in your space.
The young man who helped me, Vincent, was knowledgeable and thorough in his explanation of my options. I greatly appreciate his help!
By Patricia J.
Response from Blindster.com· Jan 6, 2026
Hi Patricia, thank you so much for your kind words! We’re thrilled to hear that Vincent was able to provide knowledgeable and thorough guidance while reviewing your options. We truly appreciate you taking the time to share your experience!
I forgot the technician's name who talked me through my dilemma but she was great consulted production and my problem was solved thank you very much.
By Algis S.
Response from Blindster.com· Jan 6, 2026
Hi Algis, thank you for the great feedback! We’re glad our customer service team was able to step in and find a solution for you. Your appreciation means a lot to us, and we’re always here if you need anything in the future.
My original order was sent to me with the wrong product. I contacted Customer Service and without hesitation a new order was submitted and quickly fulfilled. This could have been a terrible experience but it was handled professionally and I was kept in the loop on status of my order and when I would receive it (actually came a day sooner). Product looks great and I really appreciate the great response.
By Patrick B.
Response from Blindster.com· Dec 26, 2025
Thank you so much, Patrick, for sharing your experience. We sincerely apologize for the initial mix-up, but we’re very glad our customer service team was able to resolve it quickly and keep you informed every step of the way. We’re thrilled to hear the replacement arrived early and that you’re happy with how it looks. We truly appreciate your patience and kind words!
Updating my review because Blindster offered me a resolution. I ordered 3 shades with 22 1/2 inch and 34 1/2 inch widths. They made 1/2 inch less width so shades came with 22 and 34 inches. I sent them pictures and they offered me a resolution.
By Ankit B.
Response from Blindster.com· Dec 26, 2025
Ankit, we’re truly sorry for the frustration this situation has caused. We understand how disappointing it is when an order doesn’t meet expectations, and we apologize for the experience you’ve had. A member of our customer service has reached out to you directly to review your order details and assist with finding a resolution. We appreciate the opportunity to look further into this and help make things right.
