Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day.At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Blindster.com (blindster.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 368 reviews with 5 stars · Clear filters
Excellent blinds and Excellent support/service
By Alexandra D.
Response from Blindster.com· Mar 17, 2026
Thank you for your review, Alexandra! We're so glad to hear you're happy with the blinds and the support you received from our team. We truly appreciate your feedback and thank you for choosing Blindster!
Fantastic quality, beautiful look, great customer service! We have placed two orders so far with Blindster and are very happy with the blinds that we've received and installed. Great quality, and the blinds are beautiful. I will be placing a third order for our upstairs space!
By Heather M.
Response from Blindster.com· Mar 17, 2026
Thank you so much for your wonderful review, Heather! We're thrilled to hear that you're happy with the quality and look of your blinds, and that you've had a great experience with our customer service as well. It means a lot to us that you've already placed two orders and are planning a third. We truly appreciate your continued support and look forward to helping with your upstairs space!
Great customer service! Easy to install.
By Kirsten K.
Response from Blindster.com· Mar 17, 2026
Kirsten, thank you for the wonderful feedback! We're happy to hear that our team provided great customer service and that the installation process was simple. Thanks again for choosing Blindster!
Thank you for such a wonderful experience in ordering my new blinds. Your staff has been so helpful with everything. It has been a pleasure doing business with your company. Customer service with this company was superb.
By Denise B.
Response from Blindster.com· Feb 19, 2026
Denise, thank you for the amazing review! We’re so glad our team was able to make the ordering process smooth and enjoyable for you. Providing great customer service is always our goal, and your feedback lets us know we’re on the right track. We truly appreciate you choosing us!
Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee). We put up the blind today, and it needed to be 3" wider. Mary, our Blindster Cust Serv contact, was able to get with her supervisor and get us approved for a replacement blind! We only had to pay shipping and the price difference in the two blinds! Mary made our day! Great Customer Service!
By Brian A.
Response from Blindster.com· Feb 17, 2026
Thank you, Brian! We’re so glad Mary could make things work for you, even outside the standard guarantee. It’s wonderful to hear your experience turned out positive, and we appreciate your kind words about our customer service!
Customer service was good after I realized the optional remote was mandatory for 1st motorized blind to work! Spent an extra week waiting , not pleased about that.
By Mike W.
Response from Blindster.com· Feb 17, 2026
Thank you for your feedback, Mike. We apologize for the delay you experienced with shipping and understand how that was frustrating. We’re glad our customer service team was able to assist, and we appreciate your patience and understanding.
Ordering process is easy and intuitive. Lots of good options and when the blinds show up, they look great. On top of that, the blinds are easy to install and the customer service is great.
By Boris K.
Response from Blindster.com· Feb 17, 2026
Boris, we really appreciate your feedback! We’re glad the process was smooth, the blinds look great, and that installation and customer service met your expectations. Thanks for sharing your experience!
The blinds are well-made and are very nice looking.
By Pamela M.
Response from Blindster.com· Feb 17, 2026
Thank you, Pamela! We’re so glad you’re enjoying the look and quality of your blinds. We appreciate your feedback!
