Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
355 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Bkeratin Professional (bkeratinstore.com) has 355 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
355 approved reviews, newest moderated first
Very fast delivery, the products are all fresh and good quality
By Anastasiia S.
Response from Bkeratin Professional· Mar 5, 2021
Dear customer, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Rafaela.
The delivery was very fast. Unfortunately the product is bad. It does not work. I have straight hair, I buy it because I live in Miami and it is very humid. The product does not help at all. Leaves my hair stiff. It is expensive. Very disappointed
By Gaby P.
Response from Bkeratin Professional· Jan 29, 2021
Hello Gaby, how are you? This product is excellent in sales. We were sad to hear that you didn't like it. If you want we can recommend a new product that meets your needs. Please let me know how can I help? Regards, Suelem S.
I like this product it’s just amazing my hair became smooth and look like healthy easy to use and have a good smell
By Btissam R.
Response from Bkeratin Professional· Jan 21, 2021
Dear customer friend, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Suelem S.
Love the products! Especially the nanoplasty, omega. It’s a little bit strong for my type of hair. But works. Probably I will ordered the lighter formula later.
By Paola C.
Response from Bkeratin Professional· Jan 21, 2021
Dear customer friend, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Suelem S.
The shampoo and conditioner were shipped promptly. Both bottles were double wrapped in bubble wrap. Unfortunately the shampoo bottle leaked despite this. This is why I gave a 4 instead of a 5 rating.
By Vice-Chancellor
Response from Bkeratin Professional· Jan 21, 2021
Dear customer friend, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Suelem S.
Amazing service and product! For sure I’m going to order every time I needed.
By Andrea M.
Response from Bkeratin Professional· Jan 21, 2021
Dear customer friend, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Suelem S.
Very good product.
By Vanessa
Response from Bkeratin Professional· Jan 21, 2021
Dear customer friend, Thank you for your preference for our company ❤✔😉 Thank you for the vote of confidence, your satisfaction is our main goal 😍 We are here to serve you always with all affection 😉 I am at your disposal to answer any question! Best regards, Suelem S.
It has no instructions to come with it and I would like instructions since it’s first time I buy this product
By Claudia L.
Response from Bkeratin Professional· Dec 15, 2020
Dear customer friend, We apologize for this. We have the tracking number that is generated by the carrier. Send an email to [email protected] to immediately send the code so you can track your order. Any questions do not hesitate to contact me. Regards, Damares Vieira.
