The best value purchase you can…
The best value purchase you can possibly make, will use for life!
By Adam O.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
359 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Bitwarden (bitwarden.com) has 359 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
359 approved reviews, newest moderated first
The best value purchase you can possibly make, will use for life!
By Adam O.
They have great customer support, a solid OPEN SOURCE password manager product, and lots of flexibility in how you use it.
By Noffie
Bitwarden has been the best. If ever I have a question they are quick to answer.
By Kirk D.
Had some concerns about unexpected behaviors on my iPhone where Bitwarden password search popped up. I found a contact method on the Bitwarden site where I could submit my question by email. I was pleasantly shocked the receive a reply within an hour with useful answers to both questions I asked. I was able to resolve my issue immediately.
By Bill J.
I am quite pleased with my recent experience with custom support. The support I received, via email, seemed to genuinely strive to make sure my issue was ultimately resolved. My issue was with the poor Help documentation given for attaching a file to Bitwarden vault, which is not intuitive.
By Tim
My favorite password manager. The service works well and is reliable. Customer service has been friendly and professional. I recommend their products to everyone.
By V. T.
Very good password manager, very efficient, simple to use and with a great customer service !
By Matei
Before I started using Bitwarden, I went through more than a dozen password managers without finding the right fit. That was almost two years ago, and now I barely remember that other password managers even exist. There's absolutely no reason to look elsewhere.Bitwarden is packed with features that make managing passwords effortless. The secure vault, easy sharing options, and seamless cross-device synchronization are just a few highlights. On top of that, their commitment to security and transparency gives me complete peace of mind.Whether you're an individual or managing a team, Bitwarden offers incredible value at a fair price. It's the best decision I've made for my digital security, hands down
By c