BitPayReviews of bitpay.com

Like many other reviewers here, I had a bad experience with the BitPay customer service. What they are doing is probably not identity theft but looks close enough. Certainly they are mining your identity data. My Tier 2 application dragged on for more than a month. The documentation requests from the compliance team went in circles. They have a habit of asking for one piece of documentation a week, and when you submit all of that, they suddenly discover that your website needs more information about the business. And this is given that they had approved the website in writing a few weeks before.

bitpay or more accurately bitscam, they will accept your payment in a fraction of a sec. but will take days or weeks to refund you, with lame excuses if lucky enough you are to get an answer. In case you are not complaining and give up, you will lose your money, don't use this system of payment.

Absolutely bizarre service. Wrote me an email to say a refund was on its way and then never provided refund. When questioned after dozens of emails their final response was: it was the merchant's fault and "DON'T BOTHER US ANYMORE" (my capitals). Why would they promise a refund if they hadn't already received both the instruction and funds from the merchant? Plus I had to do all the chasing and Bitpay just provided irrelevant responses until it was chased to the rude final email.

Poor bitcoin payment protocol implementation, gives invalid wallet addresses. Bitcoin Cash addresses not compatible with shapeshift ! Awful customer service.

excellent service. used it many times to buy things online with BCH. instant confirmation. payment processing is done in 1 second when using Bitcoin Cash

Usually works but once when I sent the incorrect amount it took support 2 weeks to reply.

Useless The sole presence of this service is making everyone's life hard. I could not pay an invoice using their own wallet copay. I don't know if this is normal for you but to me seems incredible stupid.

I have a bitpaywallet so i thought the idea of get a bitpay creditcard connected to my bitpaywallet was really good, and i didnt have to exchange my BTC, now i could just use mit bitpay creditcard instead... So i went through a long and demanding validating process, but it was cool it would be worth it, and i paid them 15 Usd for the card.... Then finally after a month or so, i recived a mail 16/12-2017 telling me that my bitpaycard was sent, and it arrived 20 or 21/12-2017.... I never made it to put any funds on it, because in the first week of januar 2018 i recived a new mail telling my BRAND NEW bitpaycard was closed, and in case i had any funds on it i should seek to have it returned from some 3 company.... I wrote about 10-15 mails to numerous different bitpay departments, telling i cant be true they nothing knew when they took my money and send me my card, and i didnt have it more than 2 weeks before all bitpaycards was useless, at least i wanted my 15 Usd back from bitpay to whom i had paid for a worthless piece of plastic.... They throws me around between different departments in hope that i will give up eventually, and that i have, its only 15 Usd... BUT THAT IS HOW BITPAY EARNS THEIR MONEY, I AM FROM DENMARK AND HERE WE HAVE 14 DAYS TO RETURN A NO GOOD PRODUCT... THE CUSTOMERSERVICE IS THE MOST AMATUER AND RUDE PLACE YOU CAN IMAGINE... TAKE MY ADVICE, IF YOU THINKING OF SIGNING UO AT BITPAY, DO YOURSELF THE FAVOR AND THINK AGAIN.....