Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
429 reviews
Bitcoin IRASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Joelle was an absolute pleasure to speak with today. She was very professional and effective in resolving my concerns/requests
By Rich B.
Response from Bitcoin IRA· Aug 18, 2025
Hi Rich, thanks for letting us know that Joelle gave you great service! We're so glad to have you on the BitcoinIRA team!
Kayla was very helpful in completing a request, including giving me a return call to confirm everything was taken care of. Greatly appreciated!
By Steve
Response from Bitcoin IRA· Aug 18, 2025
We're glad to hear that Kayla gave you a great service experience at BitcoinIRA. Please don't hesitate to reach out should you need anything else, Steve!
Jacob was prompt, professional and courteous! Much appreciated!
By Michael
Response from Bitcoin IRA· Aug 18, 2025
We appreciate you, Michael! Thanks for sharing your feedback on Jacob's service at BitcoinIRA.
I really appreciated Ana's knowledge and how she helped me, with great information that made sense. Thank you Ana!
By MM
Response from Bitcoin IRA· Aug 18, 2025
MM, thank you for sharing your feedback on Ana, we've shared it with the team. Should you need anything, please don't hesitate to reach out!
Tanya was great, she answered all of my questions, she was friendly, informative and polite
By Vincent B.
Response from Bitcoin IRA· Aug 18, 2025
Vincent, thank you for sharing your experience with Tanya! We are so glad to have you as a client at BitcoinIRA.
Aliyah! She was most helpful, very nice, and a model employee!
By Linda G.
Response from Bitcoin IRA· Aug 18, 2025
Linda, thank you for sharing your feedback on Aliyah's service! We're shared it with the team. Should you need anything else, please don't hesitate to reach out.
John Lutes came up with a great solution to ensure that the request he was making on my behalf to another department within BitcoinIRA and Digital Trust would alleviate my concerns. And then, the solution materialized. I was very satisfied with the service he provided!
By Ron Z.
Response from Bitcoin IRA· Aug 11, 2025
Ron, thanks for taking the time to share your service experience with John. We appreciate you! Should you need anything else, we're just a phone call away.
Very thorough, and completed my request immediately.
By Michael P.
Response from Bitcoin IRA· Aug 11, 2025
Michael, thank you for your feedback on your service at BitcoinIRA - we appreciate you!
