Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
616 reviews
Birdy GreySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
616 approved reviews, newest moderated first
I’m very happy with my purchase! Pjs are so cute and the blue colour is lovely. Looks elegant. Customer service was also excellent and the item arrived early.
By Maria
Response from Birdy Grey· Oct 9, 2025
We're SO happy to hear that, Maria! Wishing you all the best. Xx
The sizes for the dress I ordered didn't match the measurements at all and I ended up having to go down two sizes. Also, the website wouldn't allow me to make an exchange, only a return, so I had to go through customer service to sort things out. That was all very frustrating and took months to sort out so my dress arrived the week of the wedding, which was very stressful. That being said, the customer service was incredible and Kristin was so helpful and made sure I got my dress on time!
By Maid of H.
Response from Birdy Grey· Oct 15, 2025
Hi Leelee, thank you for your feedback. We're so sorry to hear about the sizing issues and the stress it caused you leading up to the wedding. That sounds really frustrating, and we understand how important it is to have everything sorted out well in advance. We're so glad to hear Kristin was able to help you through the process, but we really appreciate you bringing the sizing and website concerns to our attention. If there’s anything else we can do for you or if you have more thoughts to share, please feel free to reach out to us at [email protected]. We definitely want to improve for our customers.
I love this suit, it's very comfortable and it looks great.
By Joshua
Response from Birdy Grey· Oct 15, 2025
Thank you for your review, Joshua! We're SO happy to hear that you love the suit. Cheers!
Delivery was fast and fit as expected
By Kevin
Response from Birdy Grey· Oct 15, 2025
Thank you for your review, Kevin. We really appreciate the positive feedback. Wishing you all the best!
The box is soaking wet and i have pictures for the reference. I wish the delivery of the package was done better considering the rain throughout the day. Delivery person left the package in the mail box area covered in water. The suit and plant inside is also wet so i do not know about the quality of the product I have received yet
By Harshal
Response from Birdy Grey· Oct 15, 2025
Hi Harshal, thank you for bringing this to our attention. We're so sorry to hear that your package arrived in such poor condition, especially with the rain. It’s frustrating when deliveries don’t go as planned, and we understand how concerning it is to receive wet items. We want to make sure you’re happy with your order, so please reach out to us directly at [email protected] with the pictures you mentioned. We’ll do our best to resolve this issue for you.
The quality is cheap.
By Kimberly
Response from Birdy Grey· Oct 15, 2025
Hi Kimberly, thanks for your review! We're sorry to hear that the quality didn’t meet your expectations. We’re all about providing great value, and your input really helps us improve. If you have any specific concerns or suggestions about the quality of the product you received, please feel free to reach out to us directly at [email protected]. We’d love to hear from you!
I ordered a dress based off my normal measurements- received dress and was way too tight in the bust to even zip (Medium). Sent back to Birdy Grey for exchange and ordered same style in Large. Was originally told 1 week with additional $10 charge for RUSH shipping. The delivery date got pushed back even farther and was told there was an issue at customs. I emailed them to get a dress sent to me STAT, best offer given was to refund me my money and look somewhere local. NOT HAPPY with the company at all, or their response to said salutation. Leaving me 3 weeks to scramble to find a dress....
By Shannon M.
Response from Birdy Grey· Oct 15, 2025
Hi Shannon, thank you for taking the time to share your experience with us. We're SO sorry to hear about the issues you faced with your dress order and the exchange process. We understand how frustrating it must have been to deal with the sizing and the shipping delays, especially when you needed a dress fast. We appreciate your patience and want to make things right. If you’re up for it, please reach out to us directly at [email protected] so we can see how we can help.
I purchased items for a bridal party- ties and socks. They had the same color name and looked the same color so I purchased them together. Once the arrived, it was clear they were not even close to the same color. The ties worked wonderfully, but the socks would not work. Birdy Grey Customer service was wonderful to work with to fix my issue at no additional cost to me to make our event a success
By Beka
Response from Birdy Grey· Oct 15, 2025
Hi Beka, thank you for sharing your feedback with us! We’re so happy to hear that our customer service team was helpful in resolving the color mismatch issue with your socks, and that the ties worked wonderfully. We're sorry for the inconvenience and appreciate your understanding. If you need anything else, please don’t hesitate to reach out!
