Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,598 reviews
BirdfySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,598 approved reviews, newest moderated first
Great messaging to help with ordering.
By Bob
Response from Birdfy· Jul 31, 2026
Hi Bob, Thank you so much for the kind words! We're glad our messaging made the ordering process smooth and easy for you. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team
Easy process to purchase.
By JEFF
Response from Birdfy· Jul 30, 2026
Hi Jeff, Thank you so much for sharing your experience. We're so glad to hear that the purchase process was quick and easy for you. We hope your Birdfy is already bringing some wonderful feathered visitors your way! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team
I like learning the names of the birds.
By Patricia W.
Response from Birdfy· Jul 30, 2026
Hi Patricia, Thank you so much for sharing your experience! We're so glad to hear that Birdfy is helping you learn the names of the birds visiting your feeder - that's one of our favorite parts of the experience too! We hope Birdfy continues to bring you many more delightful discoveries! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team
Very easy to deal with. Happy with the customer service
By Scottey
Response from Birdfy· Jul 30, 2026
Hi Scottey, Thank you so much for your wonderful feedback! We're so happy to hear you found the process easy and that our customer service team took great care of you. We strive to make every interaction with Birdfy as smooth and enjoyable as possible, so it's great to know we hit the mark for you! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team
I am having a blast watching birds come to the feeder and am anxious to put the hummingbird attachment on. I ordered it after I got the Birdfy and it came quickly. It is working great. I am hoping not to go broke buying seed. I also was greeted by a grasshopper on the feed one day!
By Melanie H.
Response from Birdfy· Jul 30, 2026
Hi Melanie, Thank you so much for sharing this delightful feedback! We're thrilled to hear you're having a blast watching birds visit your feeder. We're glad the hummingbird attachment arrived quickly and is working great for you - we hope it brings even more colorful visitors your way soon! And ha, we love that you had a surprise grasshopper guest too. Nature really does bring all kinds of visitors to the Birdfy! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Kind regards, Birdfy Team
Site was easy to use, i wasn’t given the opportunity to use the 8% discount I was supposed to get for signing up for their email list, but the sale prices were good.
By Pam
Response from Birdfy· Jul 30, 2026
Hi Pam, Thank you so much for sharing your experience with us! We're delighted to hear that you found our website easy to use and were able to take advantage of our sale prices. We're sorry to hear you weren't given the opportunity to use the 8% discount for signing up for our email list. We appreciate you bringing this to our attention, and we'll be sure to share your feedback with our team as we continue to improve the shopping experience. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team
Easy to use and fast
By Larry F.
Response from Birdfy· Jul 28, 2026
Hi Larry, Thank you so much for your kind words! We're thrilled to hear that you find Birdfy easy to use and fast. We work hard to make our products as intuitive and seamless as possible, so it's wonderful to know that's coming through in your experience! If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team
I am delighted with my Pro 2 feeder. The videos are crisp and clear. I’ve been more successful in identifying differences between similar species since I can observe them up close. When I decided to buy a smart feeder, I knew Birdfy was the right choice. Their customer service is outstanding, and their products are top notch.
By Sheila H.
Response from Birdfy· Jul 28, 2026
Hi Sheila, Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're delighted with your Pro 2 feeder and that the video quality is meeting your expectations. It's especially exciting to know that the crisp, clear videos are helping you identify subtle differences between similar bird species — that's exactly what we designed the Pro 2 to do! Getting those up-close views truly makes all the difference. We're so grateful that you chose Birdfy, and we'll always strive to keep our customer service and products at the high standard you deserve. If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team
