Bad return policy.
The product I purchased didn’t work out for me, I asked to return it. The company then charged me a website discount, restocking fee and shipping. So I basically lost about $12 because the product didn’t work for me.
By Riff M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
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485 reviews
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Bird B Gone is the world’s largest manufacturer of professional grade bird deterrents. We offer effective and humane solutions to prevent birds from landing or roosting in unwanted areas.Founded in 1992, our products have helped solve pest bird problems in commercial, industrial and residential settings across the globe.Our products are manufactured in the USA ensuring they meet the highest standard of quality in the industry and allowing us to offer the longest guarantees.We have a devoted team of Bird Control Engineers with over 90 years of combined experience to help in all aspects of bird control. At Bird B Gone we make it our business to stay on top of the latest advancements in the bird control industry. We incorporate new technologies with tried and true methods to develop the most effective bird deterrents available.
Bird B Gone (birdbgone.com) has 485 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 31 reviews with 2 stars · Clear filters
The product I purchased didn’t work out for me, I asked to return it. The company then charged me a website discount, restocking fee and shipping. So I basically lost about $12 because the product didn’t work for me.
By Riff M.
Slow delivery and mounting base and screws are from different planets
By T C.
It may have helped a little bit right away, but after a couple of days, the birds were eating the grass again. Maybe a heavier dose would be more effective? We went with the lowest 12 oz/acre as a trial. There are other spots we could have used it if this trial went well.
By Matt
Response from Bird B Gone· Aug 15, 2017
Dear Matt: We're so sorry this product has not worked as you had expected. Scott Swanson from our office will be contacting you to discuss application techniques as well as replacement products that may work for your needs. Thank you for giving us an opportunity to make this right. Sincerely, Bird B Gone, Inc.
The prongs rusted and fell out.
By Peter A.
Response from Bird B Gone· Jul 11, 2017
Dear Peter! This is horrible news!! I will ask Scott Swanson from our office to contact you to discuss options for replacing your boat base. As your order didn't have a phone number on it, Scott will attempt to reach you via email, however, you may also contact him directly at 800-392-6915 ext. 1103. Sincerely, Bird B Gone, Inc.
Maybe worked for us for a week or 2, but the birds got used to the sounds very quickly. We tried different noise calls and volume levels, but it didn't help. The noise became as much of a nuisance as the bird crap.
By Jim
Item functions but, does not deter pigeons at all.
By John G.
Clips don't work very well
By Marc L.
Response from Bird B Gone· Jun 1, 2017
Hi Marc: Thank you so much for letting us know about the clips. Scott Swanson from our office is sending you replacements ASAP. Regards, Bird B Gone, Inc.
I wanted to order over phone, was told cheaper if I go online, so had to order online which I do NOT like to do. One unit came with rattle inside, that should not be and when I called to report that I was told I had to pay for return and then they would send new unit. Seriously, you get a faulty unit and have to pay to return it??? Unheard of with a reputable company. I hope they work better than the treatment by the people at the company, haven't charged yet with all the rain (got solar charge units).
By Mary H.
Response from Bird B Gone· May 25, 2017
Dear Mary: We apologize for the experience that you received and would appreciate the opportunity to correct this situation. Scott Swanson from our office will be contacting you. Regards, Bird B Gone, Inc.