Talked with Kevin who explained…
Talked with Kevin who explained everything. Charging now, so more later
By Wm. Jeffrey S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BioWave is a non-opioid, FDA cleared, professional athlete-proven, and trusted pain relief technology designed to deliver therapeutic electrical signals through the skin to prevent pain signals from reaching the brain relieving chronic, acute or post-operative pain.
biowave.com (biowave.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Talked with Kevin who explained everything. Charging now, so more later
By Wm. Jeffrey S.
Sue Lepesko was very helpful in being able to give instructions verbally to understand the device and how to set it up. She explained how to maintain the device and how to get the most use out of the electrodes. I used in on my knee and shoulder, and it helped immediately!
By Williamson
Agnes made the experience wonderful and the device is so easy to use. The personal instruction call is great to know how to set it up and in-depth knowledge of device.
By Frannie L.
Spoke with Mona, she was very understanding and knowledgeable. Answered all my questions and concerns.
By Clint
Our rep Sue was WONDERFUL. Getting everything set up was seamless (besides something with our unit having an issue, which she is handling to make sure we are satisfied). Answered all my family's questions on how to help get my Dad relief using the machine. So pleased!
By Karla
👍👍👍👍👍👍👍👍👍👍
By Michael
I had an amazing experience with this company. Great products. And great relief
By Adam B.
M. Beattie was very helpful and knowledgeable. Made getting a replacement easy.
By Consumer