Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
biowave.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BioWave is a non-opioid, FDA cleared, professional athlete-proven, and trusted pain relief technology designed to deliver therapeutic electrical signals through the skin to prevent pain signals from reaching the brain relieving chronic, acute or post-operative pain.
biowave.com (biowave.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
158 approved reviews, newest moderated first
I've had two of these Bio Wave units. Both failed within a year. They work for my back pain but do not last. Customer service does not honor warranty. They attempt to get VA to spend more money by selling another one. Why would I let VA waste tax dollars on another one that wont last. You also had to charge it once a week even if not used or it dies.
By Christopher C.
I’d been using the basic TENS UNIT ($49.00 on Amazon) for many years and loved that unit. A friend of mine wholeheartedly I pay $500.00 for the biowave. I was impressed with how quickly they shipped and excitingly I opened the box, read the directions then get it going. The first thing that jumped out at me was biowave only uses 2 pads versus the 4 on the TENS UNIT. So I figured their 2 pads must still be much more powerful since it cost $450.00 more than the TENS UNIT. The most important factor for me on any device is that the pads are sticky enough to hold it down and last longer. A couple more negative issues but I don’t feel like continuing. However I must add that the cheap basic TENS UNITS runs rings around the biowave and destroys the “features” used to SELL their inferior product…..
By Clay M.
Chiropractors have used TENS machines to help me in the past but with these big machines. I wasn't sure how much good a small handheld TENS could benefit me but it is amazingly strong. I knew this is not a fast, 1 time fix but after 30mins. per day for 7 days, I am sleeping more comfortably at night. With a severely torn rotator cuff, and being a side sleeper, my nights were generally rough. Continuing to use the TENS for only 30mins per day, I am very hopeful that I will continue to get even more relief.
By Janet M.
This is quite an amazing, powerful machine. It has really helped my husband's OA neck and shoulder pain after just a couple treatments. However, the app does not work on Android devices, which is very unforntunate
By Amy A.
Instructions and videos were quick, direct, and user friendly
By Elizabeth Z.
Not happy with the buttons, too sensitive with no way to lock.Battery cap is insufficient. Needs to have 2 channels for multiple problem areas.
By Barry H.
I have been using Biowave for over 5 years. Minor ankle , knee and now back pain. It works, a 30 minute session provides quick pain relief.
By Greg H.
Seems to be lessening the pain!
By David
