Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,541 reviews
Bioness Medical, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,541 approved reviews, newest moderated first
I waited so long to be able to get this. The dream became a reality and I couldn"t be happier.
By Francine J.
Response from Bioness Medical, Inc.· Aug 2, 2017
Hi Francine- Thanks for taking the time to provide feedback. :) Congrats on your new device! Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Have only had Bioness 300 for 2 weeks (drop foot from a stroke) but I can take longer strides already. Hoping to lose the cane soon. Only issue I have is that the web site does not include pricing for the maintenance items. Because I had to pay out of pocket for the device it would be helpful to be able to budget for the maintenance products. Also I did my own research and found this device. I had to tell my rehab doctor about it. You need to get to rehab facilities and demonstrate this device.
By Christine W.
Response from Bioness Medical, Inc.· Aug 2, 2017
Hi Christine- Thanks for taking the time to provide feedback. So happy to hear you're getting good results, excited to hear when you're able to lose the cane. I don't have a list of maintenance item pricing -- we're working on updating the website. You can always give us a call at 1.800.211.9136 to get a pricing list, sorry you have to call us. Our marketing team is always pushing to raise awareness of our products -- it's unfortunate you had to educate your doctor. We visit rehab facilities regularly, although some do slip through the cracks. Thanks again for your feedback! Sincerely, The Bioness Web Marketing Team
Thank you Bioness Christina for everything you did to get this walking device can't wait to walk again
By Kelly S.
Response from Bioness Medical, Inc.· Aug 2, 2017
Hi, Kelly- Thanks for taking the time to provide feedback. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
William Larson and Natalie Vital were very helpful and responded timely to my questions.
By Janice O.
Response from Bioness Medical, Inc.· Jul 24, 2017
Hi Janice- Appreciate you taking the time to provide feedback! Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team
I am pleased so far with my device. I feel the longer I use it the stronger my muscles will be and in part help correct how I ambulate. The tutorial/orientation I received from Josh Mickle was excellent and he was very thorough, professional and personable. My only complaints are that I did not know about this sooner and that my insurance did not cover any expenses. I do not know if you promote this to neurology offices but I feel that if I knew about this sooner it would have been helpful. As far as the expense I know that I received a discounted rate due to the new model coming out soon but I am in a very limited income due to not being able to work (I am an RN) due to MS symptoms and was expensive for me. Again I am very pleased so far and I would definitely recommend this to others.
By Georgette B.
Response from Bioness Medical, Inc.· Jul 24, 2017
Hi Georgette- Thanks for taking the time to provide feedback. Happy to hear our device has helped you regain mobility and strength. Understand it's frustrating that insurance didn't help you cover expenses. Yes, we are promoting to neurology offices as others have expressed disappointment for the lack of awareness with this technology. Please let us know if there's anything else we can do for. Sincerely, The Bioness Web Marketing Team
The professionals at Bioness were very good/helpful. Unfortunately, the device wasn't doing what I needed for my condition as well as another assistive walking device. The biggest downfall is the fact that I will not be reimbursed for the entire amount of money I paid for the device.
By Roxanne R.
Response from Bioness Medical, Inc.· Jul 17, 2017
Hi Roxanne - So sorry to hear the device was unable to provide the results you needed. Please let us know if there's anything else we can do for you. Thanks for taking the time to provide feedback. Sincerely, The Bioness Web Marketing Team.
Josh Miller, DPT & Lorena Russell (finance & administration) have been wonderful in the transition from drop foot brace to Bioness electrical stimulation.
By Charles C.
Response from Bioness Medical, Inc.· Jul 17, 2017
Hi Charles, thanks for taking the time to provide feedback! Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team
Alicia and Cassandra have been so extremely helpful and patient with the process of obtaining this device. The device itself is incredible, I feel like this is going to help me get back to "normal." Thank you so much for everything, Bioness!
By Nicole B.
Response from Bioness Medical, Inc.· Jul 17, 2017
HI Nicole, thanks for taking the time to provide feedback -- will be sure to get Alicia & Cassandra your message. Please let us know if there's anything else we can for you! Sincerely, The Bioness Web Marketing Team
