Janesville WI facility - great staff
I have been donating at the Janesville, WI facility for four years now. Today's donation was quick, smooth and efficient. The morning staff always warm and welcoming with a few laughs thrown in as well.
By Mike
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,093 reviews
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Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,093 approved reviews, newest moderated first
I have been donating at the Janesville, WI facility for four years now. Today's donation was quick, smooth and efficient. The morning staff always warm and welcoming with a few laughs thrown in as well.
By Mike
Staff is very friendly and very efficient and knows what they are doing. Have a pleasant experience every time I go. Thank you 😊
By Lori V.
When you walk in the staff greet you with a ☺️ and always is eager to help if you have a problem. Thank you for what you do for people.
By Kevin K.
The entire staff is just delightful! Ella is fabulous! Kyla is amazing!!
By Leslie P.
the service is well-advised and the techs are.
By clawtious
I signed up for the $800 promotion. Eight donations within 30 days. The first donation went as smooth as silk. The following times they checked my vitals were a joke. Claimed my heart rate was 44 one day, then 47 the next visit. A resting heart rate below 60 is called Bradycardia. I am on the elliptical for an hour every day. Burn 900-1000 calories during that time. I maintain a heart rate of 145 while doing cardio. My resting heart rate is ALWAYS 76-81. I have a machine to check BP and heart rate at home. I am far more fitness educated than they realized. They find a way to defer you repeatedly in order to eliminate your chance to earn the $800 within 30 days. The last time I attempted to check in on their computer, I was denied and had to speak with a nurse. She told me they had not received my test results within the allotted 14 days, and to check back with them. That was yet another deferment. I confronted the nurse about the suspicious deferments. She got extremely nervous, stammering for excuses. Then I told her that the $800 offer was a scam. The drive for me to donate was 37 miles one way. My Biolife debit card had a zero balance, so I removed it from my wallet and tossed it on her desk. Then I walked out. This location is on Lakeshore Parkway in Birmingham, Alabama. Avoid this place at all costs. I also spread the word on their Facebook page multiple times every day. I had no intentions to donate after receiving the $800.00. $50-$60 per donation is simply not justifiable for a 74 mile round trip, considering fuel and time. It is now my mission to expose Biolife.
By William N.
Efficient professional and punctual. Courteous
By Mary
Always a great service, professional and kind staff. ❤️
By Ivette