Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,093 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biolife Plasma Services is listed under Hospital & Emergency.
Biolife Plasma Services (biolifeplasma.com) has 1,093 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,093 approved reviews, newest moderated first
I have been donating at biolife for 3 years now and have not had any problems. The people are very helpful and knowledgeable about things. They are also willing to assist you and answer your questions.
By Phillip H.
The Customer Service is excellent and you get out by 1 1/2 hours of donating your plasma.
By Thomas K.
I didn't like that the young lady that hooked me up to take my plasma did it fast and walked away before she made sure it was working so I didn't get to finish donating and I didn't like that I got a coupon for a donation for 125.00 for 4 donation but they said it was no good and I just got it on 06/29/2023 but I like the ladies that takes the blood pressure and stuff they are very nice
By Tina C.
Very efficient. I have been to CSL before and Biolife is way more staffed and quicker. I have had no issues. All are friendly and helpful. They keep the flow going and call for more help when needed.
By Kathy
The staff make this a wonderful experience. Everyone at the Irving facility is friendly and helpful.
By Becky P.
Great staff always working hard with a smile and everyone laughing and communicating. They work as a team and get stuff done
By Michael T.
I donate plasma twice a week. It is simple and convenient. It only takes about 45 minutes to an hour. The staff is right there if you have any questions. The process is painful and sterile. I would recommend to anyone to donate.
By Tracy C.
I had a wonderful experience from the time I checked in until I left
By Okechukwu
