MicrosoftReviews of bingads.microsoft.com

I am extremely disappointed and frustrated with Microsoft Ads. I managed an account for a client and included a call extension on their ad which uses a Microsoft tracking phone number. When dialling the displayed number, it did not connect. My client and I tried over several days with the same result. This means they spent money with Microsoft which was wasted on ads with incorrect contact information. This was reported to Microsoft and it was extremely difficult to get them to understand what the issue was because their representatives have such poor English. I have been chasing this up with Microsoft and have emailed Jeriza 3 times over the past 3 weeks and he hasn't responded once. I have now lost my client and good regular income. Appalling service.

Ah, I am another person that failed to get unsuspended after months of back and forth with the Microsoft advertising support. In the end, no reason was given my account was closed as a final decision, before even running an ad. Note: My business has a valid banking account and is licensed with documentation. I simply can't believe this

What a joke. Open an account and didn't even run any ads. After few hours, got that magic email "Violation of Egregious Policy" I even verified the account, sending them my Id....So I thought "This is it, they are very serious once they ask for account verification 🤣🤣🤣) Made an appeal, nothing changes. My account will remain suspended for an eternity ♾️ now. Glad I didn't waste any time on any campaign creation. With this occasion, I want to say A ENORMOUS SORRY TO FACEBOOK ADS...AS UNTIL TODAY, I THOUGHT FACEBOOK ADS IS THE WORST, AND THERE'S NO MORE SPACE FOR BEING EVEN MORE WORST....BUT LUCKILY, MICROSOFT JUST PROVED, THERE'S LOTS OF SPACE YET.

Unreasonable ads account banning. basically a first time user on bing ads and never ever place a single ads there. but their so called advanced system banned me and the review team is as useless as well. Egregious policy violations my ass, since those are basically impossible. unable to delete the account as well even though it's now useless and my personal data is there. It's my fault to try to open ads account using personal account. If there's no other way, I will delete the entire ms account.

First of all, I barely survived creating an account because I twice failed their awful 10 step test on checking whether I was a human. Then, at the excitement of getting through with my humanity still intact, I immediately began setting up my first ad campaign. I am a seasoned ecommerce and marketing executive having represented some of the top sports brands in the world. It asked me to verify myself as an advertiser, but clarified that it wasn’t necessary to do so right away. That I had a month to submit my documentation. Me, being a highly ethical business person, I opted to do it right away and mark as done. Within 20 minutes of submitting my documentation, I was sent an email saying I failed verification. What? I submitted the valid legal documentation they requested. I started looking into how I could rectify the situation. Then, within about an hour, my account was permanently suspended due to egregious violations. The list of possible offenses they provide is very long and broad, so you have no idea what occurred. But I am certain my business and myself meet very high ethical standards. It then says you can go to your account and submit an appeal. Except… your account is forever suspended because they deem you a fraudulent person. And based on the multitude of reports online, this process is pointless. This experience was beyond disheartening. It was shocking and dehumanizing. I guess they decided I wasn’t a human after all.

Worst organisation to use for ads. They ban your account for no reason and then provide no help over the phone to identify any specific issue. I do not recommend them at all. I lost two weeks of wasted time trying to rectify an issue that did not exist only for them to spew the same crap at me with no help at all. Go with Google. I found google easy and fast.

THE WORST EVER ADVERT APP / website!!! I have spent hours to advertise my business, after taking all the bank details, press the button to go live it says: You have violated our rules It’s DISGUSTING ☝🏼

Microsoft Advertising is like that episode of Family Guy where Stewie cloned himself but made the clone significantly inferior and then the clone ended up basically self-destructing. At first you think it's like Google Ads, but then you realize every single thing about this terrible platform is hopelessly broken. This culminated in Microsoft importing my entire Google Ads account into Microsoft Ads, somehow turning on campaigns that have been paused for years, and I ended up getting charged over $5,000 for an unauthorized import. I have been going back and forth between Microsoft's utterly useless representatives who cannot speak English to try to get a refund. There are so many other things I could write about Microsoft but I don't want to be sitting here typing for hours. Don't use Microsoft. It sucks. They will steal from you and then gaslight you.