Nice products Definitely I’m going to…
Nice products Definitely I’m going to buy again good customer service thank you
By Ignacy N.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
457 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
USA based Leather & Canvas Goods Designer & Manufacturer. Bags, Belts, Wallets, Card Cases, Satchels, Key Fobs, Home Goods & More ~ Since 1999
Billykirk (billykirk.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
457 approved reviews, newest moderated first
Nice products Definitely I’m going to buy again good customer service thank you
By Ignacy N.
Superb design (mechanic's belt)—no other belt like it—fast shipping—I finally replaced one that's over 10 years old (I've shrunk!). Thanks!!
By Patrick F.
Happy client for 20 years thanks a million js
By Jurg w S.
Finally received my order. Waste of money. Get yourself a piece of "leather" and a hole puncher and you got yourself a keychain.
By Michael R.
I had a wallet of theirs for 10 years. I went to purchase another one as a gift and I didn’t like it at all (leather was thin/hard/and much poorer quality than before!) I started a return through the website and sent the wallet back. I haven’t received a refund and all of my emails to customer service have gone unanswered. There is no working phone number to contact the company. Do not recommend this company at all.
By Lindsay
Response from Billykirk· Apr 28, 2023
Sorry you were not happy with the card case. For nearly 25 years we have purchased our genuine full-grain, veg. tan leather form US tanneries. Yes, some leather is stiffer and does take more time to break in but the quality of genuine full-grain cowhide is superior to other types of leather. Refund was submitted.
Quality is still great! Been buying Billykirk items for years and the quality has always been excellent. Their service and delivery is also great.
By Jay S.
I love the quality of each item I've ordered. I continue to shop at Billy Kirk for trusted and timeless. I love that many items can be personalized to make for a special gift.
By michaela C.
The bag I received showed some signs of wear and tear after only a few months of usage. Tried contacting customer service but they were unresponsive hence my concern not being addressed.
By Sherry S.
Response from Billykirk· Apr 28, 2023
Hi Sherry - I looked over all of our orders and for any email exchanges and do not see you anywhere. Please respond back with the order number.