Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
287 reviews
Bill's ExhaustsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.
Bill's Exhausts (bills-exhausts.com) has 287 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
287 approved reviews, newest moderated first
What to say?? Amazing experience , instant replied , accurate information about availability. I got my parts (Race tech fork upgrade pieces) with DHL fast and easy. Bill many thanks man! Euxaristo!
By Konstantinos
Phenomenal customer service!! Bill responded in minutes to an email I sent him at 9pm. He immediately reached out to the manufacturer and they made a new muffler in Italy & shipped it to Bill's exhaust. Upon receipt Bill shipped it directly to me all free of charge. All businesses should take note, this is how you take care of your customers. Nothing but respect to Bill & his team. You've earned a customer for life.
By Gaspar O.
I have to say from start to finish this experience with this company has been amazing. I actually called bill and lo and behold it was bill who picked up! I was amazed with the personal touch to the customer service. He answered all of my questions before my purchase and when I made my purchase he updated me each step of the way! I received my Vandemon exhaust with in a week of purchase! I will definitely be a return customer in the future!
By Isaiah C.
BUY THROUGH HIM!! If you want to be taken care of and top tier communication and customer service on your orders go with bills exhaust! My Yamaha R9 exhaust had a problem and he answered and sent one out the next morning, when the actul manufacturers wont answer you most times!! Thank you again for the top tier customer service support you have
By Tareq S.
Horrible customer service. Better off purchasing elsewhere. Edit: even tried explaining it through email, with illustrations.
By Brian M.
Response from Bill's Exhausts· Jul 25, 2025
Dear customer We're responding to your feedback regarding your recent order and interaction with us. We understand your frustration and apologize for any confusion or negative experience you encountered. We want to clarify a few points based on our records: First, regarding the item's availability, our website clearly indicated at the time of your purchase that was on backorder, with an estimated delivery timeline. We strive to keep our inventory status updated in real-time to prevent such misunderstandings. Second, concerning the refund, we want to confirm that a refund for your order was processed . This refund should have returned to your original payment method. Please allow 3-5 business days for it to reflect on your statement, depending on your bank's processing times. Regarding your conversation with Bill, we sincerely apologize if the communication was unclear or if you felt dismissed. That is certainly not the experience we aim to provide our customers. We are reviewing our customer service interactions to ensure all communications are handled with the utmost respect and clarity. We genuinely regret that your experience did not meet your expectations. Our goal is always to provide accurate information and excellent service. If you have any further questions please do not hesitate to contact us directly Sincerely
Good services and good prices too.
By mayi C.
My experience was above and beyond excellent. I have a brand new model (25 Husqvarna Vitpilen 801) and there are no listed parts specifically available for it. Bill's exhaust was patient and understanding with my experimentation fitting a cat-delete pipe and muffler. (Arrow 71719mir and LeoVince 14253E) I chose a wrong one, sent it back, and he sent another one right away. All while maintaining constant communication. Customer service is not dead! Thank you so much again for your assistance and patience. I'll be buying more today!
By Kel Q.
Response from Bill's Exhausts· Jul 25, 2025
thanks man :)
Bills exhaust is great. Bill the owner communicates with his customers which gives a personalized service. I love my GP1 Austin Exhaust on my 2023 zx6r. I've purchased other items too like riding pants and and an Arrow link pipe. Bills Exhaust sells a lot of different items so check them out. Its nice to buy a variety of items from one shop. Much respect to Bill for the good service.
By james C.
Response from Bill's Exhausts· Jul 25, 2025
thanks man :)
