Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
BilingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biling uses solar & smart tech for low-maintenance outdoor garden pond solutions. From pond fountains to family eco-yards, our quick-install kits feature child-safe designs and sustainable materials—no expertise needed, just easy, beautiful outdoor living.
Biling (bilingsolar.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
35 approved reviews, newest moderated first
I purchased a solar pond filter set which works fantastic. Best solar kit I have bought it works even on cloudy days. Had it just under a year and had a problem with it so emailed the customer service dept which was on back of solar panel. The person got back to me immediately and sent out a replacement which I got within days. Fantastic customer service, polite friendly replies and superquick to help.
By Col G.
Biling 8W Outdoor Solar Fountain is the best water pump I’ve ever had in the pond. the flow is constant and it work with a minimum day light or in a cloudy days, not necessary a direct sun light. Also their customers service works really good, if you have any problem they will solve. I'm really happy
By Roberto B.
I really loved my fountain but an animal may a rat has bitten through cable any way I can change cable and pump?
By Jane N.
I am waiting for a reply from Biling as there is no correct way to attach the nozzles to the pump - without a screw thread to hold them in place they detach as soon as the water is turned on. Their instruction manual doesn’t match the pump that comes with an outlet preformed.
By Derek C.
If I could have given more stars, I would. The products (aerator and water feature pumps), I have purchased from this company are the best I have ever bought. I had an issue several weeks after purchasing the aerator but the customer service was second to none and a replacement was sent. If you need any pumps etc. then here is the place to purchase them from. Very highly recommended Phil Lester
By Phil
I got the bigger one with the floating disk. The strong pump makes a nice water show. The LED lights at night turn the whole pond area into something pretty special.
By Pega R.
The 28cm size fits my city windowsill just right! The magnetic base stays put even when It's windy, and they solar panel charges right on my railing. If only the tray had a lid!
By Watson B.
This freeze-resistant one was amazing in the cold snap! It worked perfectly even below zero. The LED lights looked so pretty against the snow, and the water flow stayed strong.
By Andrew B.
