Everything went well
Everything went well! The online tool for determining size and type of bike worked perfectly and the bike was delivered on time. Great follow up by the company as well!
By aihome T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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409 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bikes Online is a California based, online specialty retailer of bicycles and the accessories that go with them. You might have noticed that our prices are some of the best in America – that’s because we sell global brands direct from the manufacturer, cutting out the middleman and passing on the savings to you – where they belong.
Bikes Online (bikesonline.com) has 409 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
409 approved reviews, newest moderated first
Everything went well! The online tool for determining size and type of bike worked perfectly and the bike was delivered on time. Great follow up by the company as well!
By aihome T.
Ordering was easy First I bought a 24” Siskiu mountain bike I was very impressed with the quality So later I bought a 26” Siskiu mountain bike Both bikes arrived in great condition Assembly was easy Very high quality bike for the money High value
By Philip A.
Shopping experience was easy. The bike sale price was good. Bike came very well packaged and in great condition. Bike was also easy to assemble.
By Robert C.
Puchase was smooth and easy. Customer service was great! I changed my mind at the last minute on size and it wasn't a problem. They even let me apply a coupon I used that has since expired (I was expecting to take the hit). Would definitely recommend BikesOnline for value and QUALITY!
By Jon P.
Great experience. I would recommend to others. Bike was adjusted really well (smooth gears and breaks work well). Very well boxed and arrived quickly.
By Ron B.
Because I had an unpleasant experience buying a bike online before, I was still worried and hesitated. Finally, I tried to place an order. Although there was cable damage in the transportation process, I negotiated with customer service, followed their suggestion to change a new cable from the local bike shop, and got my refund (repair). Either the post service or the bike itself, I would say they are all excellent. Well worth buying back or recommending to my friends and colleagues.
By William L.
Great experience, great products and great customer service!
By Donnie S.
No issues with my order. My item was packed well and came in a normal amount of time.
By Jeremiah and Emelia B.