Bikes OnlineReviews of bikesonline.com

My 3rd purchase with bikesonline. Haven't been disappointed yet. Shipping is fast, all bikes have been received within one week. Always packaged great with tools & instructions. No damage to any bikes in shipping. And bikes perform great. I love getting bikes from this site. Everyone around my area rides the same brands, so i always have one of the only bikes that looks distinct & nobody else has which I love. & the spec for the price is always great. I keep telling people they don't need a big name, known brand overpriced bike. These bikes are awesome & I'm surprised at the prices with the spec, looks & quality they provide. Will probably be getting a gravel bike from here soon! Cheers

I’ve bought 3 of the Polygons now, Siskui D6 and T7 and they absolutely crush it. I’m 6’3 all legs and I’m on the XL. First bike that ever fit perfectly.

Ordering was easy. Shipping was fast and I love my bike!

The bike was shipped very quickly, and arrived when it was promised. It was packaged very well and arrived in perfect condition. It was mostly assembled, and it was straightforward to unbox and finish assembly. All I had to do was insert a wheel, and attach the handlebars, seatpost, and the lever for the dropper seatpost. All the adjustments were perfect right out of the box; I didn't have to tweak anything (brakes, shifter, etc). I am very picky about these things, but everything was fine.

They are extremely helpful and have outstanding customer service. I will purchase another bike from them.

First of all thanks to Juan who guided me through and answered all my questions with patience. This is my 3rd bike from BikesOnline and I’m happy with all my purchases, especially with the last one Polygon Strattos S8X, this is the bike I needed all this time, it flies like a rocket, easy in everything (handling, gear changing, transporting, racing etc.). BikesOnline is my bike seller shop choice number 1. Well recommended.

Ordered a new bike, received it and appeared to be used. I scheduled a call to speak with customer service and they just sent an email. Lesson learned, very disappointed with experience.

I wanted more information about the dimensions of a bike than what their website provided. I asked for 2 simple dimensions ( min. and max. distances from ground to top tube ), but all they gave me was an average - and I don't think they were correct anyway. Plus, I wanted to contact someone who had already bought the bike in question for his opinion and additional information, but they would not give my contact information to him or vice-versa. Bottom line: a pathetic company who doesn't really care to satisfy the customer as long as they make a sale on ANY given bike.