BikesDirect.comReviews of bikesdirect.com

The bike was great quality and was easy to put together. Larry specifically helped us obtain a nut needed for assembly that we were missing.

Great customer service. Unfortunately received a bike that was damaged during transit, but emailed bikesdirect and received help almost immediately with replacement parts free of charge. Shout out to Larry (he's the one that helped me out).

Incredible value for money, frame and components are solid, just know that the brakes and gears come wildly out of tune, not even close, so expect another $80 to $120 for a quick tune.

Everything was great. First time purchasing and would gladly do it again. Got a great bike at a very reasonable price. I made a silly mistake when assembling; Larry was able to help me correct it within minutes of sending an email. Hands down one of the best companies I’ve worked with.

I've bought many Motobecanes from Bikes Direct for myself and family over the years. They've always been great bikes. I've had several crashes over the years and needed replacement parts and Larry has always been awesome to deal with. He's always had the replacement parts I've needed and the replacement cost is reasonable. Great service!

Larry at Bikes Direct helped me take care of an issue I had with my bike frame. He was able to take care of the issue in timely manner and did a great job communicating with me along the way. Great people and great service!

Larry was able to get me a replacement thru axle and guided me safely to remove the older damaged one!

I have bought multiple bikes on this site at a large discount vs local options and have been very happy. I bought a e-mountain bike and I did have an issue with the battery after a number of months. Larry in service helped me with it under warranty and sent me a new battery that solved the issue. Thanks!