Great experience!!
I received a prompt and thorough answer to my question, quick shipping, bike is beautiful!!!
By Tammy H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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BikesDirect.com (bikesdirect.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 138 reviews with 5 stars · Clear filters
I received a prompt and thorough answer to my question, quick shipping, bike is beautiful!!!
By Tammy H.
Your service, quality of your product
By Joseph M.
Good prices and good service. Would buy from again.
By DAVID T.
Great value for the price. This is my 5th bike from Bikes Direct. And I will likely buy from them again. I just can't find a comparable bike for the same price.
By Ran
Receive parts and clothing in a timely manner. The great sales.
By Don R.
Great bike, we couldn’t figure out how to put one piece together and customer service was exceptional. Bike was nicer than we expected
By Salgal
Great product fast shipping and good condition. I have bought two bikes from bike direct. I love both of them.
By mike A.
The quality of the bike was great, and at a competitive price. Easy to assemble.
By T F.