Great Everything
Great scheduling, great service, on time
By Adam V.
Response from Bigtoe· Jul 26, 2025
Thank you for the great feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
397 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bigtoe is listed under Wellness & Spa.
Bigtoe (bigtoe.yoga) has 397 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
397 approved reviews, newest moderated first
Great scheduling, great service, on time
By Adam V.
Response from Bigtoe· Jul 26, 2025
Thank you for the great feedback!
I found BT by accident and am pleasantly surprised. The service was prompt, the provider skilled and professional. Will definitely use BT again.
By Geri
Response from Bigtoe· Jul 26, 2025
Thank you for your kind words! We really appreciate it.
Margaret was on time and very pleasant. She didn’t chat during the massage, only to ask a question regarding the massage. I will definitely use Margaret again.
By Katie Van A.
Response from Bigtoe· Jul 26, 2025
Thank you for your review! We're glad Margaret provided a focused and professional experience. We look forward to your next session with her!
Before the massage she expressed concern relating to any issues i had. Then she began the massage. An hour massaging away much built up tension for me, very much needed after a hectic few days.
By Richard M.
Response from Bigtoe· Jul 12, 2025
Thank you for sharing your experience! We’re glad your therapist took the time to understand your needs and helped relieve your tension. We look forward to your next session.
Professional, skilled, and polite. Great massage.
By Consumer
Response from Bigtoe· Jul 12, 2025
Thank you for the kind feedback!
Very nice and professional good at her job
By Rosaland M.
Response from Bigtoe· Jul 12, 2025
Thank you for the kind words!
They canceled within the hour. The therapist was supposed to come, and then they offered to have someone come the next day, which was the gender I preferred or the opposite gender and they will come later that day. So I said OK and after a couple minutes of agreeing to have the opposite gender come I change my mind but they already scheduled someone and a minute later I told them I just want a female because that is what I’m most comfortable with and they said they will charge me rescheduling fee, which didn’t make sense but I said OK and they said either they will charge me a rescheduling fee or cancellation fee for $30 so I just said to cancel the appointment because I was so disturbed by the lack of customer service. Ended up charging me $68 which I didn’t approve of.
By Elisheva S.
Response from Bigtoe· Jul 12, 2025
We’re sorry to hear about your experience and understand your frustration. We know how important comfort and clear communication are, and we apologize for any confusion around rescheduling and fees. Your feedback will be shared with our team so we can review this and improve. Please reach out to our support team if you’d like to discuss this further.
Biggie yoga is a joke I scheduled an in home massage and when the woman showed up she was paranoid because my puppy and yes I mean puppy jumped up on her. I put her up and then she states that my house was dirty because I’m having some remodeling done!! There was some other things that was said but to say the least this company will not refund the money or have someone that’s not paranoid to come and do it!! This place is a joke!! Do not get a massage because if there’s one piece of lint they will leave!
By Wendy W.
Response from Bigtoe· Jul 1, 2025
We’re sorry to hear about your experience. We understand how frustrating this must have been and appreciate you sharing your perspective. We’ll review this situation internally and use your feedback to ensure better handling of similar situations in the future.