Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
BigScootsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
165 approved reviews, newest moderated first
Big Scoots has been amazing to work with. We've done our research and what keeps us working with Big Scoots is the FAST and HIGH QUALITY customer service. Highly recommend!
By Angie O.
Response from BigScoots· May 13, 2026
Thank you so much for the recommendation and thoughtful review! We’re thrilled to hear our fast and high-quality support has stood out to you. We truly appreciate you choosing to work with us!
Great customer service, but I rarely have to contact them because problems are so rare.
By Susan
Response from BigScoots· May 11, 2026
We love hearing that and thank you for the kind words! We’re glad things have been running smoothly for you. We’re always here anytime you do need us.
Bigscoots is the absolute best in service, usually with less than 10 minutes for a reply along with amazing uptime. I've been using BigScoots since 2019 and never looked back. As a web developer, this is critical for my business -- couldn't do it without them.
By Chris R.
Response from BigScoots· May 11, 2026
Thank you for the amazing review and for being with us since 2019! It means a lot to hear our support and reliability have helped your business over the years. We truly appreciate your trust in us!
BigScoots has always been there with their support when I needed it. Even in an emergency when I messed up a web layout. They quickly and efficiently restored a back-up. And BigScoots answers my questions effortlessly and helps me with useful 'how to' files. I recommend BigScoots.
By Jim D.
Response from BigScoots· May 11, 2026
Thank you so much for the recommendation and for sharing your experience! We’re glad our team could be there to help when you needed it most. We truly appreciate your support and kind words about our service!
BigScoots has always helped me solve my website problems whenever I reach out. They are always available and have incredible customer service. I've always had a positive experience!
By Emily
Response from BigScoots· May 11, 2026
Thank you for the thoughtful review! We’re so glad our team has been able to help whenever needed and that your experiences with us have been positive. We truly appreciate your continued support!
They’ve been great!
By Marc M.
Response from BigScoots· May 11, 2026
We really appreciate the support! Thanks for taking the time to leave us a review. We’re glad to hear you’ve had a great experience with us.
Great customer service, they respond quickly to any questions and act fast to resolve any issue. Very good host service, highly recommended.
By Marco
Response from BigScoots· May 11, 2026
Thank you so much for the kind words and recommendation! We’re happy to hear you’ve had a great experience with our support team and service. We truly appreciate your support!
BigScoots is overall an excellent company. Their tech support is superb, and they are always there when you need help or have questions. Their pricing model is fair, and overall, I highly recommend them.
By Carolann I.
Response from BigScoots· May 11, 2026
Thank you so much for the kind review and recommendation! We’re so happy to hear you’ve had a great experience with our support team and services. We truly appreciate your support!
