Tax software purchase
Transaction was very smooth and download of software was trouble free.
By Dennis M.
Sunday, November 8, 2026 · Customer reviews of US businesses

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Big Home Tax (bighometax.com) has 597 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
597 approved reviews, newest moderated first
Transaction was very smooth and download of software was trouble free.
By Dennis M.
Ordered and promptly was able to download two versions of TurboTax and at a very good price. However, when I tried to buy a state for TurboTax business there was an unexplained error, and it would not work. I spent 2.5 hours on the phone to TurboTax representatives who finally sold me the state at a discounted price over the phone and showed me how to install it. After reading other reviews here I suspect it was not really Turbo Tax's problem.
By John
Couldn’t efile. After lengthy call with TT, found out this key had previously been used. Of course, no customer service, so cancelled via credit card and purchased again thru Amazon (albeit at a higher price) and no problems. I also would add that I reached out to bighome tax on feb 21 requesting/demanding a refund and no response or follow up occurred (it is now April 10th). Interesting that after I posted this review, within 24 hours, they wanted trust pilot to get further information from me like an order number. If only they had been that responsive to my follow up, perhaps this review would not be 1 star.
By david M.
Everything worked as advertised. Good Price.
By RJ
Quick fulfillment and at very competitive prices
By Scott
Great customer service. Keep up the good work. I will surely come back next tax year. Software prices are way very reasonable.
By Marlene F.
This was my first purchase from Big Home Tax so I was a bit anxious. Not to worry, the transaction was perfect! I received my download instructions and key within seconds of my purchase. Minutes later I was in business. Definitely recommend!
By John K.
I made a mistake when I placed the order and called to see how they can help. They are very understanding and cancel the order for me. I will order from them in the future.
By jianying L.