Big EarReviews of bigearinc.com

I have used Big Ear in the past I have always had a good experience with their product! My first set of ear protection, for the shooting range did not fit as it should, but the company did not delay remolding, re-fitting and re-creating what was needed. Now they are a perfect fit! I turned to them again when I needed adapters that would fit my electronic earpro. This time it was a perfect fit on the first go round, even using the updated molds on file! The process is easy, the customer service is responsive. I will say that the shipping time is rather lengthy, so expect longer turnaround times, but the product in the end is perfect.

Stone Hood and Casey helped Jared with new ear plugs from BIG EAR!!

We, the happy Big Ear customers, the unhappy customers, and future potential first time customers, have an obligation to record our Big Ear experiences. I read every response that has been posted to date. As an entrepreneur I particularly love to read the “complaint” based input. As a consumer I prefer to know how unhappy experiences became unhappy experiences. We as consumers can learn more from these thoughts than from all of the 5 Star reports in my opinion. These folks that have taken the time to stop and write-in in order to get their message to management are valuable. It gives us as the consumer serious specific issues to consider before we purchase. Considering we (the community of us interested in these products for aviation, biking, ear protection for shooting, etc etc) deserve to be exposed to the great opinions and the poor opinions. My hat is off to Big Ear management for airing all of their laundry. Having said that, you already know I’ve given them 5 stars and to be sure you know how strongly I feel, I’d give’em 6 stars if I could! I’ve been purchasing Big Ear products for 15 ish years. I use them often for gifts. The recipients have an “opportunity” to use a custom made high quality premium product, so they’re always great gifts. Sure, there have been hiccups. I’ve never met the Hoods but I sense that delivering “custom” one of a kind product through the mail has its challenges. With Big Ear you have an excellent chance in obtaining a superior product. If you flirt with going into this market with mass produced instruments, in some cases assembled by machines, you may eliminate your chance to experience the best of the best. High mediocrity can be the best you have a shot at. Here you at least have a chance of securing excellent custom hardware. Customer feedback seems to indicate love or hate. Other similar products on the market have a lot of 3 & 4 star ratings. A lot of mediocrity. Not Big Ear! I have a daughter in broadcasting who reports into a microphone in stadiums with 80,000 plus screaming fans with music blaring throughout the stadium. She can’t grab some overpriced “off the shelf” set. She has to have custom made ear protection and sound clarity. If your pocket book will allow you the opportunity to experience the highest quality on the market order your Big Ear product and if it doesn’t meet your need day one, contact the Hoods ASAP. I realize this sounds like a sponsorship but I motorcycle zig zagging across the country every year and I have thousands of hours of quality clean sound coming in and road and motor noise blocked out. LT

Working with Stone has been great. I'm on to my second pair of custom plugs with BugEar. I've tried NUMEROUS different brands of ear plugs to use under my helmet while riding. These are my go-tos when riding farther than the local store.

The process was explained very well instructions were very clear my first set lasted around 15 years hope my new set will last as long .

Got some custom CEP ear molds for my flight helmet and they fit great. Much better noise reduction and very comfortable.

Had been using speakers in my helmet and not only could I not hear, I could hear the wind noise for days after a long ride. We took a 7 day motorcycle trip right after I received them and was amazed how good I could hear my music and intercom with no wind noise. Love them!

I work around running Turbines most of the year and struggle to hear people speak on the deck. My ears would be ringing after work all the time. I called greg and he hooked me up with exactly what I needed. I was skeptical about doing my own molds but their videos walk you through it, plus they give you enough product for multiple tries. After wearing them for a couple of months now I couldn't be happier. They are comfortable, I don't struggle to hear people talking and they block the harmful decibel levels. Worth every penny.