Big Bear VacationsReviews of bigbearcabins.com

Great! It was great.

I had A stay during my birthday weekend with grandchildren. The cabin worked but was in pretty runwdown shape. but nothing major Fridge door broken handle, cleaning crew did horrible job. Vents full of Dust clogged, I had to clean for it to work. Cough drops under table, closet doors off hinges. Other then that it did not leak and we got a little snow. grandkids had fun. I callled several times to Big bear vacaions and they emailed me saying they refunded $77 off the 160 cleaning fee, lol..and 20% off next stay. 2 nights $800 bill no phone call to discuss just throw a bone of $77 and 20% off next stay. not good customer service in my book.

great very clean all works fine

The place we stayed is nice the house look better than how it looked in the pictures. have everything we need WiFi TV heater and 4 bed room that is enough for us but it is a little pricey for just one night with $900+ not even 24 hour Just 4pm and check out 10 am.and we have to clean up the trash from we pay for cleaning.but everything else is good from my feeling.thank you.

The staff was wonderful, always helpful. The vacation company it’s self I would recommend. Our Cabin (#1844 - Fawnskin Pines) was clean and nice but not what we expected. Some things that were Advertised it did not have. The owners left odd notes all over making the stay in some ways uncomfortable. The beds in the cabin were very uncomfortable, no one got a good nights sleep. The cabin was not worth the money we paid in our opinion, and we rent cabins in Tahoe regularly. While we would rent through Big Bear vacations again I would not rent this cabin again or recommend it.

Tough weather during my stay at big bear but big bear vacation more the adequately made our stay worth it. The people in the office were very professional and the house exceeded our expectations I highly recommend big bear vacations

Other than the pictures and the front of the house looking great. The inside of the house was a little disappointing. The place was extremely spacious and the amenities were nice.But when we first entered there was still a bathing suit left on one of the chairs. Then as we started moving our stuff in and turning on the heater to warm up. There was the smell of trash that the previous tenants had forgotten to take out from the kitchen trash. There were no other spare towels or blankets for us to use which were usually available in other places we had rented. Also the ventilation system when we turned on the heater was extremely dusty. You could see a lot of dust and cobwebs in places that people would usually hang out around. We were all experiencing sinus issues with all the dust.

They have a responsive staff with beautiful properties. I would book with big bear vacations again in the future.