Big Bear VacationsReviews of bigbearcabins.com

We had smoke all aver in the cabin and called 5 times and left messages but no one got back to us and we end up calling the fire department to come over. The next day we spoke to one of representatives and told us manager will call you back to resolve the issue, but no one called us back.

We’ve stayed with you guys twice and our stay has been wonderful both times. We had a few little issues with our last day and management handled it in a speedy fashion

We have always had a great experience! The cabin was very clean and had everything we needed. Always easy check-in and check out. We were inconvenienced with an accident on the road ahead of us due to bad weather and had to turn around instead of going home; Big Bear Vacations was kind enough to let us book our cabin another night 50% off since it was available. We’ll definitely use them again and highly recommend to others!

I would recommend Big Bear Vacations to anyone going up to Big Bear for a getaway. The only negative about our experience was having to stop at the check-in office to get the lockbox code, which is not done at most other cabins.

Pipe burst Told I would get a refund now they’re dodging my calls and haven’t spoke to me in over two weeks

No hot shower heater sometime it work sometimes it doesn't

Fair pricing and cabin was clean and as described.

Several issues with cabin and poor response from property manager. Property manager issued a refund; however, I was expecting a direct phone call and a more realistic repair according to the extent/magnitude of the issues and problems reported.