Tuesday, November 10, 2026 · Customer reviews of US businesses
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484 reviews
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Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
484 approved reviews, newest moderated first
EXCELLENT! THE SHIRTS CAME OUT BEAUTIFUL WE ARE VERY HAPPY
By תמר פ.
Response from Bicycle Booth· May 20, 2021
Hi there! Thank you so much for taking the time out to share your experience with us and with the community. We are really glad that your order came out as you expected it and you being very happy with it is our bonus. We will make sure to share this with the rest of our store teams. Stay safe! Team BB
Due to COVID-19 it took a really long time (9 weeks) before I received my order. But during this time BicycleBooth informed me very well about the process. Exchanging the wrong size also went very smooth. I am very satisfied with the order and with the communication!
By Lotte V.
Response from Bicycle Booth· May 16, 2021
Hi Lotte, Thank you for taking the time out to share your experience with us. We will make sure to share this with the rest of the store teams and continue to improve our products and services. Stay safe! Team BB,
This is the worst customer experience I have ever had. They refuse to process a refund for my order, even though they are clearly at fault. In short, this company will take your money and will do everything in their power to keep it - even if you do not receive your items. The best they will offer is a gift card - which i have not received yet. Over the past 11months, the following events occurred. Follow along on the email chain i have uploaded to IMGUR titled "Bicycle Booth order 44265" (this review site will not allow me to upload links or images) Jun 2020: I order 3 items Nov 2020: I receive 3 items, 2 do not fit. I initiate the exchange process and ship my items back to canada. Dec 2020: After a few confusing email threads, the digital side of the exchange process begins (email chain starts) Jan 2021: Bicycle Booth screws up the delivery of my new sized items, refuses to accept responsibility, refuses to give me a refund. Feb 2021: Continued refusal to take action (email chain continues) Mar 2021: Continued refusal to take action (email chain continues) Apr 2021: Bicycle booth claims they cannot process a refund BECAUSE IT HAS BEEN TOO LONG OF A TIME PERIOD SINCE I REQUESTED A REFUND. So, they mess up my order, I ask for a refund, they stall for months, then claim too much time has passed to process my refund. DO NOT BUY FROM THIS COMPANY.
By Ian R.
Response from Bicycle Booth· May 5, 2021
Hi Ian, Thank you for taking the time out to share your experience with us. We sincerely apologize for all the trouble this has caused you, we will continue to improve on our service processes and procedures to better address these kinds of issues. Though the resolution presented and offered to you were not as you expected we truly hope to have done a lot better. Thank you and be safe. Team BB
All I can say is WOW. The selection is ridiculously large, and the delivery and customer service along the way was absolutely first rate. Can't wait to go back online and do it again. And again!!!!
By A M.
Response from Bicycle Booth· May 4, 2021
Hi A Malo Thank you for sharing your experience with us and with the community. Bicycle Booth is a collection of ideas, innovation, and creativity. We are glad we have satisfied you with our apparels. We'll do our best to ensure that the quality will be maintained if not Improved. We look forward to being of service with you again in the future. Stay safe! -Team Bicycle Booth
I purchase a thermal outfit from bicycle booth. It arrived extremely late. It had a very poor fit. The stitching is very poor. I asked to be reimbursed after sending photos of the outfit to bicycle boot. And I have not received a reply. No! I do not recommend bicycle booth.
By Bill K.
Response from Bicycle Booth· May 4, 2021
Hi Bill, Thank you for reaching out, We sincerely apologize for the delays you have experienced, currently, we are working on a skeletal force that causes the delay. We'll escalate this concern to our Head Department and make sure that one from our team will contact you within 1-2 days' time. Thank you for your patience and understanding.
Ordered my shirt three months ago; they never monitored it and only on my note to them two days ago did they say it was lost. Then they wouldn’t give me a discount! I guess if they owned a restaurant I wouldn’t get a meal discount for a meal never arriving either! Worst company I’ve ever dealt with in my life. And all. Wanted was a small discount and then you guys could have taken three more months to create it. So sad.
By Paul K.
Response from Bicycle Booth· May 4, 2021
Hi Paul, Thank you for taking the time out to share your experience with us. Your case was currently being handled by one of our customer care representatives and it shows that you were given a full refund for your lost order. Though this experience is unforgiving, we sincerely appreciate your patience and understanding despite the challenges. We wish you the best, Team BB
Great products, interesting graphics. Fit is as advertised. Has gotten my wife into bike fashion.
By john L.
Response from Bicycle Booth· May 2, 2021
Hello John, Thank you for sharing your experience with us and the community. We are very happy that you are satisfied with your order. We can't wait to see you and your wife wear it, Please share your photos on our facebook page. Please take care and your wife too! Team Bicycle Booth.
Good product sent in a reasonable amount of time.
By jay W.
Response from Bicycle Booth· May 2, 2021
Hi Jay! Thank you for your 4-Star Review. We are very happy that you are satisfied with our products. We can't wait to see you wear it, please do send us pictures and share them on our Facebook page! Team Bicycle Booth!
