Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
453 reviews
Biblio BloomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Biblio Bloom book vases! Unique gifts for book lovers and book decor with 4.75 star review from 90K+ customers. Free Bookmark & Worldwide Shipping!
Biblio Bloom (bibliobloom.com) has 453 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
453 approved reviews, newest moderated first
Beautiful product, constant communication, excellent service and fast delivery
By Luke W.
Response from Biblio Bloom· Dec 25, 2025
Dear Luke, Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!
I bought this vase for my daughter for one of her Christmas presents. It arrived in protective packaging. It is absolutely beautiful and I received a free bookmark. It is unique and so different from what you expect a flower vase to be. I shall be ordering again as I hot a 15% off card. Great company to deal with and I wish them well.
By Barbara W.
Response from Biblio Bloom· Dec 25, 2025
Dear Barbara, Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!
The whole experience from start to finish was excellent. Very prompt, up to date tracking and the vase was beautifully packaged and exactly as seen on the website.
By Lynne B.
Response from Biblio Bloom· Dec 25, 2025
Dear Lynne, Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!
Placed my first order after a lot of umming and ahhing - I thought it was the perfect gift for a friend for Christmas. Instead, Evri have lived up to their negative reputation and failed to deliver this item safely. I am now without this gift in time for Christmas. Evri we're as useless as always and despite completing an online form and sending an email, I have yet to even receive an acknowledgement from the company. I know its a busy time of year but when I'm receiving several automated emails following my purchase, a little "we have received your email" would go a long way. I wanted to give the company a chance to resolve this first but so far everything feels so uncertain, which is the last thing I want while feeling ill. I'm not sure I'd order again (for myself) as I originally intended.
By Tasha
Response from Biblio Bloom· Dec 25, 2025
Dear Tasha, Thank you for sharing your experience with us, and we’re truly sorry for the delayed response during this busy peak season. Although sometimes delivery problems by the carrier are beyond our control, please rest assured that if a parcel is not successfully delivered, our policy is always to protect our customers by offering either a replacement or a refund. We sincerely apologize for the stress and disappointment this situation has caused, especially at such an important time of year. We truly appreciate you giving us a chance to resolve this and hope the support team has since been able to assist you with a suitable solution. We value your feedback and hope we’ll have the opportunity to serve you better in the future.
I ordered nearly a month ago but still not received my case which is a gift for someone for Christmas.. have emailed the company but no reply. Quite gutted but doubt it will be received in time now
By Jo
Response from Biblio Bloom· Dec 25, 2025
Dear Jo, Thank you for sharing your experience with us, and we’re truly sorry for the delayed response. This is our peak season and our team has been a bit overwhelmed. We’re especially sorry to hear that your order hasn’t arrived yet, particularly as it was intended to be a Christmas gift. Due to the holiday rush, shipping carriers are experiencing significant delays, and some deliveries are unfortunately taking longer than usual. Please know that we are actively following up with the carrier and doing everything we can to encourage the fastest possible delivery. We completely understand how disappointing this situation is, and we truly appreciate your patience and understanding. If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Vase arrived damaged and asked for a replacement or refund but was refused. Waste of money as vase was unusable and unable to return as the warehouses are in china.
By Marianne
Response from Biblio Bloom· Dec 31, 2025
Dear Marianne, We’re very sorry to hear about your recent experience and truly understand how disappointing it is to receive an item that didn’t meet your expectations. If a vase arrives damaged, we absolutely want to resolve the issue in the most appropriate way possible. Please contact us directly via email so our support team can review your case and assist you properly. We’d really appreciate the opportunity to make this right for you.
I never received my vase and have been trying ever since to get a refund! The company have acknowledged that the parcel has gone missing but refuse to give me a refund. Do not use this company unless you have money to waste! They have made my experience beyond stressful and I have nothing to show for it!
By Tara S.
Response from Biblio Bloom· Dec 25, 2025
Dear Tara, We’re truly sorry to hear that you haven’t received your vase and that this situation has caused you stress. That is certainly not the experience we want any customer to have, and we sincerely apologize for the frustration this has caused. In cases where a parcel is confirmed as missing, our policy is always to protect our customers by offering a replacement or a refund. We would really like the opportunity to look into your specific order and resolve this properly for you. Could you please provide the email address used to place your order so we can locate it in our system and assist you further? You’re also very welcome to contact us directly at [email protected]. We truly appreciate you bringing this to our attention and hope we can turn this experience around for you.
The vases are great quality. Great communication and fast postage time.
By Anthony W.
Response from Biblio Bloom· Dec 11, 2025
Dear Anthony, Thank you so much for your kind words! We are so glad that you had a great experience with Biblio Bloom. Your feedback really motivates us to keep growing and providing the best for our customers. And we hope to have the pleasure of serving you again in the future. Have a great day with books and flowers!
