Biblio BloomReviews of bibliobloom.com

The product itself looks fantastic, very well wrapped and a joy to receive before I give it away to my daughter, of course with matching flowers! Also the bookmark looks great. The e-mail updates by Biblio Bloom were appreciated. I definitely come back to order it again.

I am very happy with this purchase. Everything was packaged well. It arrived promptly and the book vases are beautiful. I’m sure the women I am giving them to will love their gifts.

Irene has no customer service skills at all, I’m not sure who all the rest of yall dealt with but I’ve been attempting to get ahold of ANYBODY from that store for four days now in regards to my order (which is in “order placed” on the website and LABEL MADE USPS AWAITING PACKAGE since may8th) I have emailed and only gotten automated responses back with “tracking info” I’ve attempted to text the “SMS ONLY” telephone number posted on the store website and get NO RESPONSE. It’s rather unprofessional that there’s no way to CONTACT YOU IN A VERBAL WAY to speak as adults who are trying to make a paid agreement for goods between each other, we have to depend on automated responses! I wouldn’t recommend this store to my enemy to go buy a gift for theirs! I work in customer service and this is just grotesque that I can’t even get an ACTUAL RESPONSE from the person selling me the item. I say worst customer service ever but rather, LACK OF CUSTOMER SERVICE! _________________________ 17 hours after posting this ironically I received an email that was ACTUALLY TYPED AND NOT AUTOMATED FOR RESPONSE that - much like many other reviews I’ve read have said - stated “Were sorry for the frustration…. As mentioned in our previous email, your shipping address has already been updated, so please rest assured that the correction has been successfully made…. Yadda yadda” They did NOT send me this email. They COMPLETELY IGNORED my request of a refund while they still had the package in their possession. Following their true pattern of having either horrible and grotesque customer service or the lack of it at all!! DO NOT PURCHASE FROM THIS COMPANY!!!

Everything was amazing! My order arrived in the time I expected and the vases and bookmarks are stunning! I bought these vases as gifts for my book club group and they were blown away!

Lovely book themed vase, bought the acrylic for my mum and she’s going to love it! Also got a bookmark, they’re both very pretty. The packaging was also lovely, everything arrived in good order and the packaging itself is also quite aesthetically pleasing. It was mentioned in an email following my order that the acrylic bookmarks need to have a protective cover peeled off, so look out for that!

Very nice book vase. I'm giving my sister a Les Miserables themed birthday gift this year and the vase is perfect. Good quality, took a little longer than I anticipated but luckily I ordered way before her birthday. I highly recommend. -L

Love this company and appreciate the excellent products and service they offer. The vases are beautiful and so unique. I was delighted to find one with a super black cat on it as it is a gift for a book lover who also loves cats, and has a black one! The service was great from ordering to the arrival of an extremely well and securely wrapped vase, which I have no concerns about sending on the last part of its journey, which is from Scotland to New Zealand.

​I honestly wouldn't even give them a single star if I could. Five days after the shipping notification, the tracking status changed to "returned to sender." I was in a hurry and reached out immediately because the reason was unclear. Despite their website stating they respond within 24 business hours, I haven't heard back in over three days, no matter how many times or through which channel I try to contact them. I don't even know if I'll get a refund. This company is completely irresponsible.