BeyondReviews of beyondpricing.com

To cancel you need to write an email. Tool is mediocre and sets prices that are below minimums set. Revenue decreased using this tool. Stay away.

We utilized beyond for 6 years across multiple platforms and listings. While we were never really happy, we felt that it was better than nothing. During our time there were some major mishaps: 1) They take a percentage of gross bookings INCLUDING government mandated taxes. When we complained the repeatedly told us too bad, that’s just how they are set up.For context, taxes in our area are approximately 20%. That means we were paying hundreds of dollars a year in fees just for collecting taxes! 2) Our property suffered damage from a natural distaster. We were forced to cancel numerous high value bookings. Beyond refused to refund our fees, stating that their cancellation policy entitled them to a cancellation fee for each reservation. Apparently according to beyond “We find that this philosophy and practice also aligns closely with our Integration partners, and helps to create a consistent user experience for you across all platforms for pricing your listings” Yes, this was their actual response. To clarify, when you do well they take a percentage. They keep their percentage regardless of you refunding guests or cancellations out of your control. 4) We also erroneously believed they were worth the extra cost over competition, however have been proven wrong. Their pricing was often inconsistent and would hit minimums on high value days, while failing to capture revenue on important holidays and weekends. Finally, after expressing surprise and disappointment regarding their use of these policies we cancelled . We then reached out to give feedback via both email and direct messaging on social Platforms. Not surprisingly we have yet to receive a response. In summary, beyond cares not at all about customers or their experiences.

Disappointing Experience – Misalignment Between Sales Promises and Reality We partnered with Beyond Pricing after being presented with what sounded like a highly advanced, data-driven, proactive pricing solution. The pre-contract positioning was compelling: hyperlocal intelligence, superior performance compared to competitors, and reduced operational workload thanks to their internal optimization logic. Unfortunately, the reality was very different. From the beginning, the pricing strategy generated rates that were significantly out of market. We repeatedly flagged excessive prices and loss of competitiveness. In practice, we had to manually override pricing on a regular basis just to remain bookable. The majority of revenue during our time using the platform was generated after manual price corrections made by our own team. An additional review of the pricing setup had already been scheduled because the initial configuration was clearly not delivering results. The onboarding process never reached a stable, validated stage. When we expressed dissatisfaction, we were offered the option to terminate early without the early termination penalty — which initially appeared as goodwill. However, we later discovered that this did not mean a clean exit, as substantial commissions were still claimed despite the strategic issues and manual overrides. To be clear: we do not dispute that a contract existed. What we dispute is the disconnect between the product promised and the product delivered. For businesses considering Beyond: • Make sure you fully understand how “influence” on bookings is defined. • Clarify in writing how manual price overrides affect commission eligibility. • Do not rely solely on pre-sales performance claims. • Monitor your pricing closely from day one. This review is based on our direct operational experience as a multi-listing operator. Your experience may differ, but ours was marked by significant strategic misalignment and operational burden rather than optimization.

My experience with Beyond has been a good experience. We have been using this company for a number of years and found that we are generating more income for our owners than we did before working with Beyond. They continue to add new features making pricing much easier.

Llevo usando Beyond más de dos años y no puedo estar más contento. El algoritmo es una maravilla, y el equipo humano que tiene detrás, incluso mejor. La verdad es que me pensé el cambio porque supone un coste, pero la realidad es que te hace ganar MUCHO más de lo que pagas por su uso.

Having worked with differents RMS and in-house employees, Beyond has been a before-and-after system. People who are working in Beyond are really professionals, close and fully oriented on your goals.

Beyond is a great tool for airbnb owners. It helps you to find the best deals for your property and your guests.

With Beyond I have been able to forget about pricing my properties on a daily basis. It does everything for me and free my time to do other important things.