BeyondReviews of beyondpricing.com

They charged me double the agreed commission for 2 years and when I reported it, they dismissed as if I was stupid. When I showed evidence and threatened to seek my rights they said their "engineering team" would investigate. Nothing was ever done. Then they said they will ban my account if I file for a chargeback. Not only their product is full of bugs and their customer service is terrible and slow, they will rip you off and never give your money back unless you sue! AVOID!

Me siento completamente estafado por beyond pricing, acabaron ofreciéndome una suscripción de 15 dólares cuando me cobraban cientos de euros por propiedad. El modelo de negocio es locked in con lo que nunca puedes salir , profesionales del timo y de la estafa.

I would not recommend Beyond Pricing based on my experience. If you are considering signing up, read the contract very carefully before committing. The agreement contains highly one-sided terms, including termination fees that appear excessive and disproportionate to any actual costs incurred. The pricing of these fees is, in my view, completely out of line with what would be considered reasonable in the industry. What initially appears to be a flexible pricing solution can become very expensive if you later decide to leave. I found the contractual terms to be heavily weighted in favour of the company rather than the customer, and the exit costs made it difficult to move away from the service. For that reason, I would advise anyone considering Beyond Pricing to review the contract in detail and fully understand the financial implications before signing. Based on my experience, I would not use the service again.

Their software is average at best. No forward revenue pricing or occupancy look. Only historical past 30 and 90 and you have to pay extra for it. Their pricing is terrible. You pay a percent but you pre pay for all your bookings with them unless you want to spend 1.75%. Their automation control is ok but lacking. Overall not with it and they charge too much

To cancel you need to write an email. Tool is mediocre and sets prices that are below minimums set. Revenue decreased using this tool. Stay away.

We utilized beyond for 6 years across multiple platforms and listings. While we were never really happy, we felt that it was better than nothing. During our time there were some major mishaps: 1) They take a percentage of gross bookings INCLUDING government mandated taxes. When we complained the repeatedly told us too bad, that’s just how they are set up.For context, taxes in our area are approximately 20%. That means we were paying hundreds of dollars a year in fees just for collecting taxes! 2) Our property suffered damage from a natural distaster. We were forced to cancel numerous high value bookings. Beyond refused to refund our fees, stating that their cancellation policy entitled them to a cancellation fee for each reservation. Apparently according to beyond “We find that this philosophy and practice also aligns closely with our Integration partners, and helps to create a consistent user experience for you across all platforms for pricing your listings” Yes, this was their actual response. To clarify, when you do well they take a percentage. They keep their percentage regardless of you refunding guests or cancellations out of your control. 4) We also erroneously believed they were worth the extra cost over competition, however have been proven wrong. Their pricing was often inconsistent and would hit minimums on high value days, while failing to capture revenue on important holidays and weekends. Finally, after expressing surprise and disappointment regarding their use of these policies we cancelled . We then reached out to give feedback via both email and direct messaging on social Platforms. Not surprisingly we have yet to receive a response. In summary, beyond cares not at all about customers or their experiences.

Disappointing Experience – Misalignment Between Sales Promises and Reality We partnered with Beyond Pricing after being presented with what sounded like a highly advanced, data-driven, proactive pricing solution. The pre-contract positioning was compelling: hyperlocal intelligence, superior performance compared to competitors, and reduced operational workload thanks to their internal optimization logic. Unfortunately, the reality was very different. From the beginning, the pricing strategy generated rates that were significantly out of market. We repeatedly flagged excessive prices and loss of competitiveness. In practice, we had to manually override pricing on a regular basis just to remain bookable. The majority of revenue during our time using the platform was generated after manual price corrections made by our own team. An additional review of the pricing setup had already been scheduled because the initial configuration was clearly not delivering results. The onboarding process never reached a stable, validated stage. When we expressed dissatisfaction, we were offered the option to terminate early without the early termination penalty — which initially appeared as goodwill. However, we later discovered that this did not mean a clean exit, as substantial commissions were still claimed despite the strategic issues and manual overrides. To be clear: we do not dispute that a contract existed. What we dispute is the disconnect between the product promised and the product delivered. For businesses considering Beyond: • Make sure you fully understand how “influence” on bookings is defined. • Clarify in writing how manual price overrides affect commission eligibility. • Do not rely solely on pre-sales performance claims. • Monitor your pricing closely from day one. This review is based on our direct operational experience as a multi-listing operator. Your experience may differ, but ours was marked by significant strategic misalignment and operational burden rather than optimization.

Beyond Pricing Review: A Costly Disappointment Beyond Pricing, a dynamic pricing tool for short-term rentals, proved to be a significant detriment rather than an asset to my business. Far from seeing an increase in revenue, I experienced a drastic decline in income, incurred substantial cancellation fees, and ultimately lost my Superhost status on Airbnb, all due to critical flaws in Beyond Pricing's system and a complete lack of customer support. The most severe issue arose from a profound misalignment between Beyond Pricing and Airbnb. My entire calendar, including dates already reserved by other guests, inexplicably opened up, and all my listing prices plummeted to their minimum levels. This catastrophic error led to multiple erroneous reservations that I was forced to cancel, resulting in hefty cancellation fees and the subsequent loss of my coveted Superhost status. Compounding these operational failures is the abysmal state of Beyond Pricing's customer service. There is no phone number to contact them directly, and the only recourse is an email address where responses can take upwards of ten days. This non-existent support system left me in a dire situation, unable to rectify the damaging issues in a timely manner and facing the fallout alone. In summary, my experience with Beyond Pricing was overwhelmingly negative. The platform's critical technical failures, which directly led to financial losses and a damaged reputation, coupled with its utterly unresponsive customer service, make it a service I cannot recommend.