Great service and top notch providers.
Great service and top notch providers.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great service and top notch providers.
By Patient
I went to get a COVID test. Everyone was courteous, professional and I thought the facility was was very nice.
By Patient
Thank you for your service. I was treated with very kind service and gentleness the whole time I was there ....from entry to exit. . Staff was most gracious and compassionate.
By Patient Sylvia G.
everyone was very friendly an it made a nice experience
By thomas D.
My PA came in with knowledge, was efficient and took in all the information I provided and acted on it. Her bedside manner was professional yet kind and for the first time in a while, I felt “heard”.
By Patient
Prompt service.
By NH
Very caring and thoughtful staff. Very thorough too. Exceptionally fast results.
By Patient
I was very pleased with my service. Everyone I interacted with from the phone calls to the to physical contac were all done in a kind, comforting and with care manner.
By A W.