The staff was very professional and…
The staff was very professional and attentive to my problem. They took the time to listen to what I was saying and explaining procedures.
By Wanda
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The staff was very professional and attentive to my problem. They took the time to listen to what I was saying and explaining procedures.
By Wanda
fast and helpful
By Michelle R.
Very quick, reliable, and thorough service.
By Patient
Very efficient and thorough
By Marcie D.
I visited BetterMed because I wanted to make sure I hadn't broken a bone or hurt anything in a fall I had taken a few days earlier. The staff was very helpful and I have no reason for any negative comments at all.
By Teresa L. S.
From quick check in and then directly to the room. Within 5 minutes the doctor came in. Very friendly staff and doctor. Total time was no more than 30 minutes m..... now that’s service!
By MG
The staff were so comforting, even during such a scary appointment. They answered all of my questions and made me feel so much more comfortable than I had been coming in.
By Patient
No Doctors on staff IN the office. Was not aware!
By T.altman