Quick service
Quick service. Attention to patient needs. Great providers.
By Louis R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Quick service. Attention to patient needs. Great providers.
By Louis R.
Everyone was wonderful. Very friendly and helpful.
By Melinda H.
They went out of their way to take care of us
By Patient
Better Med Urgent Care provided a quick and thorough response to my concerns.
By Patient
The service was excellent by everyone (staff and doctor). Very professional.
By Patient
Charged me for a covid test after telling me they were ok with my insurance. sent me a bill and are nor answering my calls.
By Patient
Response from BetterMed Urgent Care· Apr 23, 2021
Hi There, Thank you for alerting us to your experience. Someone on our team will be reaching out. We are sorry for any frustration.
Everyone that helped my was cordial and courteous. The doctor explained everything clearly to me and asked me follow up questions. I was not rushed out, and felt comfortable asking questions.
By Diana O.
great service and pleasant staff.
By Patient