I have only used Better Med twice
I have only used Better Med twice. Both times we were seen quickly. They took care of the problem with only one visit. They are a little expensive, but you are paying for the convenience.
By Laura
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I have only used Better Med twice. Both times we were seen quickly. They took care of the problem with only one visit. They are a little expensive, but you are paying for the convenience.
By Laura
I have been to this facility several times with different children, and have always been pleased. We are consistently served quickly and the doctors and nurses take their time to explain everything thoroughly. They strike a great balance between taking parent/patient concerns seriously and not over-prescribing.
By Patient
Great Doctors! :) I really glad this place is available to help during after hours of my regular Doctor, when I needed help. Thanks for all that you do and continue to do.
By Denise
Honestly, way over priced for the treatment i got. Which was barely any. I had a very common infection and the “treatment” for it should not have cost me the amount that it did... and it came back so thanks a lot....
By Patient
I love the smooth check in. Easy to get in & out. Staff always listens to your symptoms and work to get you a remedy. I feel confident in their talents & training.
By NiseyK
Toe was broken, x-rayed at your facility and a P/A said "no break, you just have arthritis and have made it really angry!!" So i limped around on it for a week until the wife made me go back to the dr. After it literally split open only to find out it was really broken "badly" as the dr. Put it
By Patient
They got right to my issues and saw that I got the treatment I needed as quickly as possible.
By Patient
Great staff and the facility is well taken care of.
By Patient