I had a severe sinus infection and…
I had a severe sinus infection and needed immediate care, and BetterMed Urgent Care was there to help with my medical issue. The initial sign in process was easy and the wait time was under 10 minutes.v
By Merv
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I had a severe sinus infection and needed immediate care, and BetterMed Urgent Care was there to help with my medical issue. The initial sign in process was easy and the wait time was under 10 minutes.v
By Merv
No problems at any time with anything. Set your appointment time online and it’s smooth sailing from there.
By Patient
I scheduled my apt online and it was super simple. I walked in and was immediately greeted and helped by the front. The apt was quick which was perfect since I was on my lunch break. The entire staff and provider was nice and helpful.
By Kirsty
Clean office. Fast service. Wonderful staff. Drs truly listen and take time to care for myself and my children.
By SB, P.
Christy Thomas is the most efficient and caring staff person at your facility. She was so empathetic and expedited getting me into a room. Your facility is so lucky to have a dedicated team member!
By PatientMary O.
They where Very Fast & Polite and Clean❤
By Patient
Very responsive, no wait times, personnel were great and very thorough
By Patient
Unable to see my doctoer due to distance and wait time, have used BetterMed Urgent Care for treatment. Quick, in and out without fighting downtown traffic. Best part, they used my insurance also.
By Ken