Great care
Great care, see you fast. Nurses were nice. Front desk folks could be friendlier.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great care, see you fast. Nurses were nice. Front desk folks could be friendlier.
By Patient
BetterMed has been excellent experience. I trust them. They are professional and caring.
By Patient
Efficient, thorough, easy— 5 stars
By Patient
Better Med took excellent care of me when I visited them on Feb. 13, 2019.
By Janet R. S.
This visit was very professional and staff were very helpful providing the info I needed on my visit.
By David G.
I called needing follow up bc I was still sick and was ignored.
By Erica D.
Exceptional medical care. No long wait time, friendly staff and a Nurse Practitioner who was on the ball. Recognized immediately what my problem was. I had been told twice before by my Drs medical facility that it was just allergies. No be one reads s chart anymore but this NP did. Gone are the days where your MD knows you, your medical history an how to treat you. I drove 60 miles be when my own facility couldn't see me and would gladly do drive it again. Only 4 stars, however, for expense of visit. Thanks for your on-the-ball care!
By Nancy
Everything was great
By Jason