My experience was awesome!
My experience was awesome. Everyone there was caring and knowledgeable.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
My experience was awesome. Everyone there was caring and knowledgeable.
By Patient
Staff was A+ from the time I checked in to when I was being seen by the staff in the back. Came in for concussion testing. They asked all of the questions and assessed me thoroughly. Wife suggested I go here instead of Patient First. Better Med was out of the way to get there, but I would make the trip again.
By TruGnt
Fast, professional, courteous. Referral to specialist, not complicated. Hope I don't have to use again but know I will need to at some point in the future. Have recommended Better Med to several friends.
By Judy
Everything is usually pretty good. Just do not like that they want a cc on file.
By Patient
Informed one nurse of rash so it could be looked at by the PA. Guess that did not get passed on because she never looked at it ,turns out it was case of shingles.
By Patient
Quick easy in and out
By Patient
Doctor John is the best.
By James F.
The experience was a good one. Very short wait. Very clean and everyone was very pleasant.
By Patient