After the waiting room
After the waiting room, sat in back patient room for over an hour with no idea how long until I was to be treated
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
After the waiting room, sat in back patient room for over an hour with no idea how long until I was to be treated
By Patient
Quick, friendly, efficient
By Patient
They are awesome 💜
By Monica B.
Great location however under staffed.
By Ann-Marie
I have been here 2xs. Always fast and efficient but never feel like you're on a time limit. They make sure all concerns are addressed and that you fully understand what you're being told. Everyone so far has been courteous and great connection to the patient. Positive energy
By Patient
My dr. Was great!
By PATRICE C.
Great bedside manor.
By Patient
Clean, well organized and friendly staff
By Patient