Outstanding service!
Outstanding service!
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Outstanding service!
By Patient
Best place ever your in and out and the physicians give you prompt results to your issues. The staff is always pleasant and polite. They even work with you on billing.
By Patient
They have good people that truly care about the well being of their patients. Very little wait time. They quickly diagnose the problem and recommend proper treatment and after care.
By leaf M.
Fast, courteous, attentive, and caring. Much easier and quicker than dealing with primary care physicians office.
By Patient
Excellent - you can make an apt and they have you in and out quickly. They will see kids too. Took my 2 year old there rather than driving across town to the kidmed when he had an ear infection.
By Eileen L.
The staff are really patient with their patients and are willing to listen to any issues that they may have.
By Patient
Quick service, courteous staff. Great experience
By Patient
Always quick, professional service! My go to!
By Patient