quick and efficient
quick and efficient - friendly and knowledgeablestaff
By Tracy R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
quick and efficient - friendly and knowledgeablestaff
By Tracy R.
Before reading the review, please know that out of several visits since this BetterMed has opened, this was the worst. The P.A. was swamped and spent about 3 minutes with me. I had been sick for about a week and came in on a Friday morning. After an hour of waiting in the little cubicle, got swabbed for flu, even though I didn't have any flu symptoms,(negative) and got diagnosed with laryngitis and a sinus infection. He gave me an oral steroid drink, told me to keep taking OTC meds (which hadn't helped me in the last 7 days) and sent on my way. By Monday I'm even worse. Had to go to the competitor and got diagnosed with the exact same thing but the difference was that I was prescribed a steroid taper and antibiotics. I would like to think that if he would have taken more time with me and not been in such a rush that he would have prescribed something to help me.
By Patient
Excellent and timely service, would definitely recommend!
By Julie G.
Wait times are crazy..... Not so much from waiting in the lobby, but more so when you are back in the rooms.
By Patient
Amazing place
By Kharon
Every time I have been there I have been treated quickly, professionally,and courteously.
By Evelyn F.
Fantastic Place!! Great drs that take the time to explain and answer all your questions, quick service but you never feel rushed. Will be our repeat urgent care center for sure!
By Patient
Fast, friendly and efficient care.
By Mrs Amy P.