Good service
Good service
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Good service
By Patient
Very prompt service and professional manner the entire time. Very clean safe environment.
By Patient A.
As always, service was very professional and knowledgeable with very little wait time even though I was a walk-in.
By Patient
Went for pain in upper abdomen. PA was awesome. Answers all my questions, did blood work to rule out my liver and sent me to a GI Doctor. Building was immaculate, staff awesome. Will definitely go back if ever need services again,
By Jennifer W.
Your staff was kind, and efficient. The building seemed clean and well taken care of. They were able to provide me with the COVID test I needed so that I could return to work.
By Patient
Quick services . Nice and clean
By Patient
Cut to arm, wound cleaned and bandaged, advised to follow up in 5 days with primary care Dr. I did that and was advised to clean and treat with neosporin daily, which I am doing.
By Patient
Provider was great. Receptionist sucked.
By Patient
Response from BetterMed Urgent Care· May 14, 2021
Thank you for alerting us to your experience. We will be sure to share your feedback with the Site Manager.