BetterMed; BetterService
Came in near closing, and they saw me without getting even a tad grouchy :). Appreciated the professional, care and positive spirit -- thanks, all!
By Tracey
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Came in near closing, and they saw me without getting even a tad grouchy :). Appreciated the professional, care and positive spirit -- thanks, all!
By Tracey
Better Meds was very convenient and fast service
By Unknown
Great care and good advice. Fast service as always.
By Patient
I received excellent care at the Better Med facility and highly recommend them to anyone who needs urgent care. The staff was knowledgeable, friendly, and competent. I also recommended them to my neighbors on NextDoor and others reported they had a very favorable experiences there. I definitely will use them again should I require urgent care.
By Jane
Great urgent care!!
By Patient
I have been to BetterMed twice before (once for my mother then once for myself). There was almost no wait both times, the staff member at the front desk was friendly, and the waiting room felt more like that of a boutique medical spa than an urgent care center. Overall, I was thoroughly impressed with the facilities and the care I received. My primary care provider's office has a dedicated urgent care for patients in their practice, but I chose to go to BetterMed instead after being there with my mother a few months earlier. In sum, I sincerely appreciate having a BetterMed near me and will continue to go there when needed.
By Patient E.
I would recommend them. Very pleasant and quick service!
By Patient
I’ve called three times regarding a bill discrepancy and have received no call back.
By Patient