Excellent:
Excellent: Registration fast. Waiting time short. Informative diagnosis
By Tina I.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent: Registration fast. Waiting time short. Informative diagnosis
By Tina I.
I wasn’t impressed with the PA I saw, typically doctors go over what medicine they are about to send into the pharmacy and he didn’t. Pharmacy said I had 4 new prescriptions and didn’t know what I was picking up or the side effects of any of them. Could have turned out to be dangerous since BetterMed doesn’t have my full medical history. I should have been on my toes more to ask yet I was feeling very sick.
By Grace R.
You are nearby and provide fast and efficient care.
By James T.
Good service. Convenient. I was in and out ubder 45 minutes
By Patient
This was the second time I had been in to Better Med this year. Both times I have received excellent and compassionate care. Much appreciation!!!
By Louise
Front desk personnel, nurses, physician's assistant and doctor were all very nice and concerned with my issue. I was helped quickly and efficiently and definitely will return if the need arises.
By Chris H.
Great fast service. Will definitely go back.
By Cindy
Great experience. The staff was very nice and explained everything clearly.
By Patient