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By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I have to receive any feedback from you all... no follow up
By Patient
As always the service I received was impeccable .
By Crystal
Fast check-in, quick vitals taken and concerned doctor.
By Patient
Always happy with the care of this facility everyone is genuinely nice and care about taking care of you.
By Missy G.
I appreciate being seen without any wait - went from registration to the nurse. I also appreciate the responsiveness of the doctor. Although this isn't my primary care physician, I felt like my overall health mattered to the folks at BetterMed.
By Patient
Nearly no wait time. Everyone was friendly. Nice experience.
By KIM R.
I came in with a minor health concern (eye infection). The provider who was treating me still took the time to listen to my concern and diagnosed it. The medicine he gave me is working and helping with my eye.
By Patient
Going for the first time was fast and easy. I just set up the appointment online, and received a text reminder ahead of the appointment. Once there the paperwork part was fairly straightforward and easy to understand and I was taken back fairly quickly. Staff was super friendly and even called me a few days later to check on my symptoms and walk through my concerns with the prescription. Overall a great experience.
By Danna C.