Quick service
Quick service
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Quick service
By Patient
Fast service, professional, informative, and caring staff.
By Lavon V.
Quick and easy.
By DFSJR
Over the holiday my doctors were not on call or not available for an appointment in a timely manner. Needless to say I had a few words with the one who couldn't see me for close to 6 weeks. I decided to try BetterMed Urgent care. Definitely a good call. I walked in and was seen and out to fill an antibiotic RX in less than 45 minutes. The staff was professional and caring and took the time to allow me to express my concerns. For me this was a win!
By Patient
Fast and easy! Had the flu and they treated me well :)
By Lance H.
Did their job. I was pleased. Michael
By Michael M.
The entire visit was good. The check in attendant was pleasant, considerate, and thorough. The nurse and PA were both easy to work with and displayed care in dealing with my symptoms.
By Patient
I have visited our local BetterMed 3 times since they opened a few years back, twice for illnesses and once for suspected spider bite. They have been nothing short of excellent every time.
By Don F.