The medical staff was attentive and…
The medical staff was attentive and professional. They answered all of my questions.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The medical staff was attentive and professional. They answered all of my questions.
By Patient
Fast, courteous and very professional. Everyone was very kind and friendly.
By PatientJoe S.
I have used the office in Ashland several times and have gotten excellent care
By Anne
Not diagnosed right. Next day when my regular doctor opened I was able to get an appointment. Needed medrol dose pack. Not antibiotics as better med said.
By Catherine
Great place! Wonderful healthcare workers, good equipment, not a long wait.
By Susan
We had a wonderful experience at BetterMed Urgent Care. The online scheduling is a tremendous asset - no long wait time. The staff was courteous and knowledgeable. We will be back again!
By Patient
Didn’t have to wait long took great care of me very friendly
By Patient
Efficient, pleasant and professional staff.
By Patient