BetterMed Urgent CareReviews of bettermedcare.com

Response from BetterMed Urgent Care· Jun 18, 2020

Thanks for the review! We're here for you when you need us. 🙂

Response from BetterMed Urgent Care· Jun 30, 2020

We are sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments to our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.

Response from BetterMed Urgent Care· Jun 18, 2020

We really appreciate you taking time out of your day to share your experience with us. Hope you're feeling better!

Response from BetterMed Urgent Care· Jun 18, 2020

Thanks for the review! We're here for you when you need us. 🙂

Response from BetterMed Urgent Care· Jun 18, 2020

Thank you for the positive review, we appreciate it!

Response from BetterMed Urgent Care· Jun 30, 2020

Hi There, I am sorry to hear that you did not have a positive billing experience with us. Please e-mail Tina Lester, Director of Billing, at [email protected] or call (804) 377-9111. She will gladly discuss your billing issue with you.

Response from BetterMed Urgent Care· Jun 18, 2020

Hi, Rosalind. Thank you for the positive review, we appreciate it!

Response from BetterMed Urgent Care· Jun 8, 2020

Thank you for your comment. I understand your frustration. There has been talk about COVID testing being free, but there has been no direction from the Federal or State government about how this is going to happen and they are not able to test at the level that needs to happen in order to open the economy back up. We are a small business and in order to operate our facilities and pay our hard working employees who put themselves at risk everyday during this crisis, we must charge an evaluation fee. We also believe that it is the medically prudent thing to do and we have helped many people get critically needed immediate care by doing so. Thanks again for your feedback and stay well.